Afes Nonyane Email & Phone Number

South Africa

South Africa

o Liaise with stakeholders to onboard new managed services client. o Run Managed Services as per agreed deliverables and SLA’s (which amongst others includes): o Ensure environment (Blue Prism / BPC et) is up and running. o Schedule and run RPA processes. o Case management, managing and allocating process workloads. o Manage, investigate, and resolve RPA exceptions (infrastructure and process exceptions). o Escalate exceptions via agreed support channels. o Assisting in the provision of timely responses and solutions required. o Supports operational and performance metrics reporting. o Manage the deployment of approved robotic code into the UAT / Production environment. o Maintains the daily administration of the automation software production environment. o Contribute to create or improve firms' methods, standards and quality.

Cape Town Area, South Africa

- Develop and implement process automation utilizing Blue Prism robotic process automation (RPA).- Design and develop Blue Prism Objects in accordance with standard RPA design principles and conventions and development best practices.- Drive Blue Prism solutions through design, build, test, and production readiness cycles, providing operational support for automation developments.- Complete required documentation and approvals through the Jira project plan.- Work within project planning constraints, communicating any identified delivery risks and issues to the RPA manager accordingly.

Cape Town Area, South Africa

Business Domain: Insurance (Santam Head office)Duties & Responsibilities• Reviewed and analysed supporting documentation for accuracy.• Reviewed, Added and updated requirements on Quality Center 12 ALM.• Created new , Reviewed existing and updated test cases; • Prepared Test data and executed test cases.• Report defects; Investigate root cause; Define severity for each defect.• Quality Center Administration Clean up i.e. Defects not closed, Test cases failed with closed defects.• Run Scripts and Reviewed Automation Test Results; Reported Testing Progress.• GUI JDE Testing.• Mapped Requirements to Test cases.• Assisted Business Users in Test execution.• Applied Project Test Strategy to daily Testing Activities.Business Domain: Telecommunication (Vodacom)Duties & Responsibilities:• Tariff Testing (Manual and Automate test cases) which includes the following:• Configuring an Managing existing test scripts, prepare test data (provisioning of packages and services):• Scheduling test cases to run now, once, periodically, no end, end after, end on, repeat on, at mid nights/holidays and weekends based on priority:• Running test cases, Verifying of test case results, Retesting failures and Inconclusives test cases and Reporting defects:• Extracting of test case execution reports and Report Testing Progress:• Testing on Test platforms and Live:• Assisting on Product Testing (Ad hoc testing activity):• Liaising with stakeholders about testing activities, attending meetings and knowledge sharing i.e. training on how to automate test cases:• Testing across different projects.

Cape Town Area, South Africa

Practical Software Testing methodology and process extracted testable requirements, used testing technique, Logged bug(s) and Report status. Basic SQL for Testing Introduction to the fundamentals, Built Queries (Statement basics, Distinct key word & Order by, Where clause, string values, Comparison operators, Logical operators and Alias, String literals & Concatenation, Expressions, Functions and Nested Queries & Joins queries Business Analysis and requirements Engineering

Pretoria Area, South Africa

Business Domain: Business solutions (Pretoria Head office)Projects: 1. Procurement Management System2. Invoice Tracking SystemTools:1. Microsoft Server 2012 (Database) 2. Microsoft Visual Studio 2012 (C# Development)

Bachelor'S Degree, Information Technology

National Diploma, Software Development, Completed In Record Time

Major subjects: 1. Programming 2. Information systems 3. Database systems Other(s): 1. System software 2. Information technology skills

Certificate, Istqb Foundation

Certificate, Istqb Foundation Agile Testing

Certificate, Practical Software Testing

Use of iTEST methodology, Understand the iTEST process, Extract testable requirements, Use testing technique, Log incident(s) and Report.

Certificate, Basic Sql For Testing

Module 1 - Introduction to the fundamentals. Module 2 - Building Queries (Statement basics, Distinct key word & Order by, The where.

Certificate, Business Analysis And Requirements Engineering

Module 1 - Introduction to the Fundamentals Module 2 - Problem solving (Problem statements, Fishbone diagrams, Problem Expansion, Problem.

Thoughtonomy Certified Practitioner, Automation Developer

Certificate, Quality And Customer Service

Monitor handling of customer by front line customer service.

Certificate, Microsoft Dynamics Crm Application

Process Sales, Apply Service Management Concepts, Analyze and Report Sales, Manage Leads and Opportunities, Manage Service Cases, Manage.

Certificate, Microsoft Dynamics Crm Online Deployment

Administer Microsoft Dynamics CRM, Administer Microsoft Dynamics® CRM Online, Upgrade a Microsoft Dynamics® CRM edition and redeploy.

Certificate, Microsoft Dynamics Crm Customization And Configuration

Manage Solutions, Manage Security, Custom Entities, Custom Fields, Manage Relationships, Custom Forms, Custom Views, Customized Charts.

Certificate, Business Etiquette

Communication Styles, Language of Assertiveness, Remembering, Telephone Etiquette, Dressing, Factors of a Handshake, Ways to Make a Great.

Certificate, Business Writing Skills

Writing Concisely

Certificate, Prince2 Foundation Certificate In Project Management

PRINCE2® is a process-based approach for project management providing an easily tailored and scalable method for the management of all.

Certificate, Itil Foundation Certificate In It Service

The ITIL Foundation course outlines ITIL terminology and basic concepts including comprehension of the core principles of ITIL practices.

Certificate, Certified Solution Advisor Cloud Computing Architecture V2

Key areas of competency include: Understanding cloud computing concepts. Describe how the customer can realize the benefits of cloud.