Consultant providing strategic, technological trends, and market assessments of space-related activities for educational and research institutions.Recommend improved materials or machinery to customers, showing how changes will lower costs or increase production.Develops project objectives by reviewing project proposals and plans. Determines project specifications by studying product design, customer requirements, and performance standards.Determines project schedule by studying project plan and specifications, calculating time requirements, and sequencing project elements.Completes engineering projects by organizing and controlling project elements.

A cutting-edge journey advertising platformDrive growth by identifying new business opportunities and forging strategic partnerships.Analyzing market trends, developing and executing sales strategies, and fostering relationships with key clients to expand our market presence. By leveraging innovative advertising solutions, brands to optimize their customer engagement and achieve their marketing goals.

Market research on business jets.Aircraft Sales Report, appraisals, specification sheet and competitive analysis for ACJs, BBJs and Business aircrafts.

Respond to customer queries in a timely and accurate way via chat, email or phone.Identify customer needs and help customers use specific product features and guide them through the functionality and how-to-use the platform.Troubleshoot software and hardware issues for end-users and analyze and report product malfunctionsShare feature requests and effective workarounds with team membersAssist in training junior Customer Success RepresentativesHandle customer complaints, provide appropriate solutions and alternatives within the time limitsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersTake ownership of customers issues and follow problems through to resolutionKeep accurate records and document customer service actions and discussionsMaintain an orderly workflow according to prioritiesCleverly communicate in writing within tight constraints, while driving an awesome experience for our usersPass on issues to senior customer success representatives when needed

Key Highlights –✈ Operates PA28 Series and Cessna 172S Single Piston Engine Fixed Pitch Propeller Aircrafts. Operator based in Dubai. During the tenure my responsibilities as followsAssist Engineers in Schedule and Unscheduled Maintenance as per the work pack issued by CAMO which is as follows: • Line defects and rectification • Carry out and Service Power plant and Propeller change • Service Landing Gear • Aircraft Damage chart Marking• Carry out Pre-flight inspections✈ Assist Stores Manager in Parts Issue and Parts Receiving into Stores and maintain, Carry out Preflight and Post-flight check, Assisted in maintaining Bonded and Quarantine Stores, Refueling Aircraft as per Air BP SOP, Assisted in ensuring that all the maintenance is been carried out in accordance with EAS MOE, Pack and Monitor Component Life.✈ Learned the knowledge on Oil system Inspection (Removed-Inspected-Installed) iaw ATACL79 – Oil Filter, Oil Cooler, & Oil Section ScreenInstrumentally removed, inspected and installed:✈ Alternator System, Propeller, Main Wheel Left Landing Gear, Right Landing Gear, Nose Wheel, Main Wheel (OLEO) Left and Right Landing Gear, Fuel System – Electrical Fuel Pump Inspection, for contamination iaw ATACL28✈ Navigation ASI, VSI, Altimeter, AH, DG & TC, Gascolator, Carburetor and Rigging of Primary and Secondary Flight Control Services✈ Carried out Service, Removal and Installation, Aircraft Antennas Inspected iaw ATACL34 and Pitot Static System, Decenting and Refueling Inspection