Anne-Frederique Grenier Email & Phone Number

British Columbia, Canada

British Columbia, Canada

Remote

Remote

Sales:- Develop strategic retail account relationships and support them directly- Nurture and drive sales growth within CA Distributors to extend reach and range to the East coast- Drive B2B growth w/ retailer program development/implementation/management- Visit retailers in BC area and sign them up for B2B sales and incentivising growth- Assist in the targeted sales of surpluses and/or managing shortages- Drive consumer/dealer direct sales with Shopify related strategies and in-person local supportMarketing:- Verify all creative is on-brand throughout all consumer touch points- Continuous monitoring of marketing trends and competitive products- Identify specific needs for dealer collateral, communicate to design department- Development and execution of strategic online marketing plans for ethirteen.com andeu.ethirteen.com- Collaboration with content developers, fellow businesses and customers- Help manage teams and ambassadors and the content they need to provide

Squamish, British Columbia, Canada

•Create and plan social media strategies (mainly FB, IG, YT, MailChimp)•Curate content coming from athletes, teams and partners•Monitor social media (comments, DMs, etc.), collect data and create monthly reports•Work with customer service and marketing to elevate the brand on social media•Stay up to date with the latest social media trends•Work with athletes & ambassadors to raise brand awareness and drive traffic to the website and social media platforms

Squamish, British Columbia, Canada

Was hired before opening to set up coffee bar, create the menu, set pricing, etc.•Manage coffee bar, bike shop and train baristas•Manage social media (FB, IG)•Help find ways to give back to the trail associations as well as the bike community•Work with management team on the creation of annual store business plan and calendar•Collaborate and contribute with management to execute store events that produce impactful sales results as well as increased community involvement.•Build an e-commerce from scratch using Shopify with some drop-shipping distributors

Whistler, British Columbia, Canada

Administrative task:• Take bookings through different platforms for Backcountry trips and Winter Skills Courses • Send confirmations and all information needed to participants• Reply to emails, answer the phone/voicemail in a timely mannerSales Desk • Answer questions and help with bookings• Get the guests to fill out all waivers required• Check reports to make sure all bookings are confirmed and instructors/guides are assignedBackcountry logistics:• Guides meeting and debrief• Deck send-off of guests and guides/instructors• Find guides/instructors for trips/classes when not already assigned • Take care of all warranty needed for avalanche gear• Equipment inventory

Squamish

Whistler

Customer service : direct to consumer sales over the phone, emails etc. After-sale service and strategies. More recently, managing 3 employees to take care of customer service.Social media : planning, posting, create content, promoting on Instagram and Facebook. Marketing : created a marketing plan, tradeshow planning and attending, work with the graphic designer for ads and promotions.Sales : direct to consumer, distributor and retailers. Taking care of the accounts from showing the lineup to getting the orders in, collecting payment, following up on sales and looking after warranties.R&D: for marketing strategies but also for production techniques and materials. Working closely with production to create promotions that will sell-through inventory.Also in charge of shipping products to customers and retailers, from one unit to full pallets across the world.

Whistler

Give a premium guest experience throughout the store.Know the products and take part in the culture.Own my section of the store and make sure it's always tidy and efficient for guests to shop.

Quebec, Canada

Store inventory leader : in charge of receiving and sending inventory (new products, damages, store to store transfer, etc.) Visual merchandising leader: Plan the merch and the store switch over, lead a team of 5 people. Floor leader : support the educators, opening/closing duties, reports every shift

Quebec, Canada

Brand and product awarenessProduct sample and education in events (Red bull crashed ice, Montreal F1, etc)Plan itinerary of each mission (regular sampling shift)Find new ways to reach customersCreate content for social media

Toronto, Canada

Based in Toronto, leading tours in Quebec, Montreal and New York for grade 8 students.Give historical contentConfirm all reservations and be on time to all of themMeet the special requirements of the teacher in charge (can be different on each tour)Be flexible and adaptable (weather dependant, traffic, etc.)