Alan Fidelino Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

As a member of the Customer First team, a technical account manager in Okta is responsible for assisting our customers with ongoing technical queries, roadmap harmonization, technical success plans and value realization as they partner with Okta for their workforce and customer identity management solutions.

Australia

Helping secure B2B, B2C, and B2E SaaS applications by guiding our customers to improve their security posture using Okta's Customer Identity Cloud.

Sydney, New South Wales, Australia

Responsible for guiding, onboarding, and training users from top tier-customers who subscribe to the Monsido platform in Australia, New Zealand, and the Asia Pacific.

Sydney, Australia

- Responsible for onboarding new users of the Monsido Platform- Promoting accessibility, inclusive design and proper web development and content management processes using a powerful and efficient governance tool that can save time and effort, eliminating guesswork for its users.Monsido is an all-in-one web governance platform that empowers web teams to better maintain their websites through Quality Assurance, Accessibility, SEO, Website policies, Web Analytics and more.Our mission is to empower our customers to achieve perfectly optimized and accessible websites. Our vision is to revolutionize the way that user experience is done so every website visitor is ensured a positive experience.

Sydney, Australia

Sydney, Australia

My role involved the day-to-day task of maintaining and updating the front-end design and development of various internal websites for Woolworths Group team members. Working as the front-end developer of the Adobe Experience Development (AEM) team, I have the privilege of working and developing websites in an Agile environment, using JIRA, Jenkins, Git and other related technologies. The core project I have worked on was for an external website for one of the businesses belonging to the Woolworths Group of companies. I have singlehandedly designed the UX and developed the User Interface with the help of Red Jelly, a digital marketing agency. Key achievements:- Completion of the Primary Connect website - https://www.primaryconnect.com.au- Site upgrade of the Woolworths Team Benefits site - https://teambenefits.woolworths.com.au- Front end design and development of Online Thank You Cards for Woolworths Supermarkets, Woolworths Group and BigW.- Feature enhancements for the Dan Murphy's intranet site.My favorite tools for 2019:- React JS- React Consumer API- Redux- Semantic UI React- Styled Components- Grid Layout System- Flexbox Layout System- SASS- Visual Studio Code- ES6+- Adobe Photoshop- Adobe Illustrator- Adobe XD

Sydney, Australia

Communications is an ever evolving art that changes through the times. Words that did not even exist 10 years ago are finding their way into our everyday conversations. Having said that, my role is to ensure that complex concepts are communicated and understood through visual representation and simplification without losing their relevance. To this end I always challenge myself to learn more and keep my skills up to date. Upgrading my skills and expertise in design coupled with programming skills is a journey I continue to embark on as I continuously share my skills and know-how to the people I work with daily. Communications and Reporting involve utilising the right and left hemispheres of my brain. Functioning at this level is an exhilarating experience daily. Courses in Web Development and Design are just the right solutions for me to ensure that I keep my rational and creative side engaged. I am competent and well versed in the design process and tools; and my goal is to take it further by sharpening my skills in web programming to utilise these skills and knowledge in combination; thereby opening new possibilities and opportunities in the future.

Sydney, Australia

- Conduct in depth study and research of industry outlooks and financial performance- Expertise in research and use of related resources such as Roy Morgan Single Source, IBISWorld, Factiva.- Highly skilled in organizing presentations using multiple devices like I pads, android tablets and laptops- Advanced skills in Adobe Creative Suite Tools like Photoshop, Flash and Illustrator- Advanced Skills in Adobe InDesign CS5

Sydney, Australia

Dedicated technical coach and digital resource person for the senior accounts team in White Pages. Tasks include; actively supporting the senior accounts management in terms of reporting and sales analysis weekly, coaching team members on how to present the value proposition based on industry based analysis and research, conduct training/workshops and assessments for process related to print and digital products.

Sydney, Australia

- Designated support, coach and resource person for the senior accounts team in Sensis White Pages.- In charge of organizing presentation materials for the team.- Assist team members in resolving queries and process issues - Continuous education of team members regarding process and system updates- Provide training, support and updates related to White Pages.- Analyse and disseminate performance metrics to better position our value proposition- Run workshops related to digital trends and marketing i.e. SEO and SEM

Sydney, Australia

-Organize proposals and contracts for event groups.-Organize function arrangements for US Based Incentive Groups-Conduct meetings with function and event organizers prior to group events and arrivals.-Liaise and coordinate event details to various departments

Sydney, Australia

-In charge of the in house sales team for Conferences and Events-Worked closely with PCOs and Event Organizers during event planning-Conduct in house hotel tours of function venues and accommodation rooms with function/event/group incentive organizers.-Worked closely with the Director of Sales for the North Americas for Group Tours and Incentives for business/leisure travel to Sydney.

Sydney, Australia

-Opening team member of the refurbished Cafe-Trained and hired employees to complete the opening team-Responsible for training materials and collateral prior to opening.-Oversee operations for all meal periods.-Train and assess staff performance bi-annually.-Implement standards and procedures-Report daily sales figures

Metro Manila

- rose through the ranks from waiter to Assistant Manager level in the Food and Beverage division

Customer Success Management, Customer Success

Professional Development for Customer Success Managers (CSM). Accredited Customer Success Management Certification for CSMs

Git A Web Developer Job: Mastering The Modern Workflow, Web/Multimedia Management And Webmaster

Use of modern workflow in web development such as Git version control, Gulp, Webpack, Post CSS and BEM

The Complete React Web Developer Course (2Nd Edition), Web/Multimedia Management And Webmaster

Deep dive into concepts of TDD, React and Redux with styling using BEM and Sass.

Finished Full Stack Web Development, Web Development Ruby On Rails, Graduated - Finished Course

Full Stack Web Development Course specialising in Ruby on Rails for backend and an immersive course in Front End Web Development Course.

Complete Nodejs Developer Course, Web Development

Ruby On Rails: Training And Skills To Build Web Applications, Web Development

Education record

Education record