Afnan Nadeem Email & Phone Number

Lahore, Punjab, Pakistan

• Managed critical processes for live client, generating revenue of +1.5M USD/mo.• Ensured smooth operations by coordinating with networks i.e. VISA, MASTERCARD, and UNIONPAY• Daily operations of FRB, Dep. of Treasury & Fiscal Services, USA for payment processing.• Analyzed business processes and transactions data to draw refined information that provides insight and value-added information to decision makers and key stakeholders.• Conducted regular meetings with clients to provide consultancy on portfolio growth using possible channels.• Coordinated with internal teams for swift resolution of op-issues, Fraud prevention and disputes resolution.• Projects: Direct Express USA, Comerica Bank USA, CIBC Canada, EastWestBank USA, Bendigo Bank Australia, FAB UAE

Lahore, Punjab, Pakistan

• Responsible for enhancing the quality of IT products and services, analyzing data for informed business decisions, customer support and finding technological solutions to business needs, among other duties.• Determining objectives by studying client’s business, gathering information, and evaluating requirements.• Constructing workflow charts and diagrams, improving system – design modification.• Evaluate, test, and recommend new opportunities for enhancing our software, hardware, and IT processes.• Documentation, planning and monitoring of the projects. Perform functional reviews and sanity testing.

Faisalabad, Punjab, Pakistan

Strategic Planning for Market peaks between Summers and Winter Cycles.-Designing and execution of city wide marketing campaigns, covering over 27 Universities across Faisalabad.- Internal recruitment; developing departmental structures and role specific job descriptions.- Leadership development within the department by providing hands on experience to the task force recruited.- Exchange recruitment; executing city wide recruitment by setting up regional centers to conduct interviews and discussion panels.- International relationship management; partnering with countries across the globe for sustainable exchange growth.- Arranging internal training and development workshops for members of the organization.- Customer relationship management; social media and mail center management and up gradation.-Representation at local and national conferences across Pakistan for workshops and training developed by AIESEC International.

Faisalabad, Punjab, Pakistan

Bs Cs, Computer Science

Activities and Societies: E-Gaming , Debating , Sukhan (literature) , Silent Steps (Charity)

Matric & Fsc, Science