Amanda F.

Amanda F. Email and Phone Number

Director, Strategy and Operations @ CareJourney
Washington, DC, US
Amanda F.'s Location
Washington, District of Columbia, United States, United States
Amanda F.'s Contact Details

Amanda F. personal email

n/a

Amanda F. phone numbers

About Amanda F.

Program Manager focusing on Client Strategy with several years of experience in serving and advising enterprise Health Systems. Extensive knowledge and experience working in the value based care field, generating actionable analytic insights, sharing best practices and driving change at organizations. Experienced client success advisor skilled in customer service management, stakeholder engagement, and retention.

Amanda F.'s Current Company Details
CareJourney

Carejourney

View
Director, Strategy and Operations
Washington, DC, US
Website:
carejourney.com
Employees:
39
Amanda F. Work Experience Details
  • Carejourney
    Director, Strategy And Operations
    Carejourney
    Washington, Dc, Us
  • Carejourney
    Director, Strategy & Operations
    Carejourney Mar 2023 - Present
    Arlington, Virginia, Us
  • Carejourney
    Program Manager
    Carejourney Nov 2021 - Mar 2023
    Arlington, Virginia, Us
    Acts as the champion of our client membership and bring the members' perspective to CareJourney leadershipEffectively communicates between technical and non-technical team members about business requirements and timelinesMakes data-informed operational decisions and communicates decisions internally and externallyServes as a part of the leadership team for the department by mentoring, sharing best practices, and coordinating strategic efforts Identifies and tracks key inter-team dependencies and ensure that all teams across CareJourney are working under the same assumptions, timelines, and prioritiesImplements process improvements that aids in operational and strategic efficiencies
  • Carejourney
    Senior Advisor
    Carejourney Mar 2021 - Mar 2022
    Arlington, Virginia, Us
    Acts as the external-facing, strategic partner for clients, involving direct communication and interactions with analyst through C-level stakeholders within large/complex member accounts to advise on value-based care initiatives Coordinates and manages internal projects to scale and grow the team Creates ad-hoc data analyses (leveraging BI tools including but not limited to Tableau, SQL and SAS) focused on members’ value-based care to inform business strategies and decisions
  • Carejourney
    Healthcare Analyst & Advisor
    Carejourney Jun 2019 - Feb 2021
    Arlington, Virginia, Us
    Acts as the external-facing, primary point of contact for assigned members, involving direct communication and interactions with analyst through C-level stakeholders within large/complex member accountsPerforms ad-hoc data analysis (leveraging BI tools including but not limited to Tableau, SQL and SAS) focused on members’ value-based care to inform business strategies and decisions
  • Zocdoc
    Enterprise Client Success Manager
    Zocdoc Feb 2018 - May 2019
    New York, Ny, Us
    Grow and maintain relationships with operational through C level leadership in our most complex growth and strategic accounts.Coordinate and project manage new client implementation processesPrevent churn and increase account success throughout the client life cycleCollaborate cross-departmentally through contributing to the Health Systems OKRs, coaching other team members, and building out training material/new efficiency gains.
  • Zocdoc
    Customer Success Manager
    Zocdoc Aug 2017 - Feb 2018
    New York, Ny, Us
  • Zocdoc
    Customer Success Associate
    Zocdoc May 2017 - Aug 2017
    New York, Ny, Us
  • Zocdoc
    Senior Provider Operations Associate
    Zocdoc Oct 2015 - May 2017
    New York, Ny, Us
  • Make-A-Wish America
    Chapter Support Intern
    Make-A-Wish America Jan 2015 - May 2015
    Phoenix, Arizona, Us
    • Created promotional materials and directories• Corresponded with all 61 chapters to prepare for a CEO Summit event
  • Executive Office Of The President, The White House
    Special Programs Intern
    Executive Office Of The President, The White House Aug 2014 - Dec 2014
    Washington, Dc, Us
    • Executed leadership ability by helping to manage 35 interns through communication and event planning• Exhibited attention to detail in coordinating internal and external events, programs and meetings• Demonstrated marketing skills through designing a new internship web page• Maintained confidentiality in procedures and business of the President, White House and EOP staff
  • City Of Phoenix
    International Relations Intern
    City Of Phoenix May 2014 - Aug 2014
    Phoenix, Az, Us
    • Display organizational skills to plan, lead, and manage risk for two weeks of events for international students• Collaborate with fellow interns to successfully plan three member events and monthly committee meetings• Display strong written communication skills through drafting professional letters, certificates, newsletters and programs, extended email communication, and correspondence with international counterparts• Exercise knowledge of parliamentary and meeting protocol in participation of Board of Directors meetings
  • Gold Medal Gymnastics
    Administrator
    Gold Medal Gymnastics Aug 2012 - Jul 2014
    • Provide excellent customer service through managing social media, scheduling classes and handling accounts• Train and mentor two new employees to promote brand image and company procedures• Assist public relations for Amanda Borden, Gold Medalist of 1996, by interacting with news stations and international gymnastics competitions

Amanda F. Skills

Microsoft Office Leadership Public Speaking Event Planning Social Media Research Microsoft Excel Powerpoint Microsoft Word Account Management Public Relations Facebook Customer Service Time Management Social Networking Microsoft Sql Server Jira Project Management Business To Business Strategic Planning Software As A Service Client Relations Training Key Client Relationships Amazon Redshift Renewal Retention Government Relations Foreign Policy

Amanda F. Education Details

  • Arizona State University
    Arizona State University
    Business: Public Policy & Service And Communication
  • President Ivanov'S School For Young Leaders
    President Ivanov'S School For Young Leaders
    Organizational Leadership
  • The Mccain Institute For International Leadership
    The Mccain Institute For International Leadership
    International Relations And Affairs

Frequently Asked Questions about Amanda F.

What company does Amanda F. work for?

Amanda F. works for Carejourney

What is Amanda F.'s role at the current company?

Amanda F.'s current role is Director, Strategy and Operations.

What is Amanda F.'s email address?

Amanda F.'s email address is am****@****lth.com

What is Amanda F.'s direct phone number?

Amanda F.'s direct phone number is +148099*****

What schools did Amanda F. attend?

Amanda F. attended Arizona State University, President Ivanov's School For Young Leaders, The Mccain Institute For International Leadership.

What are some of Amanda F.'s interests?

Amanda F. has interest in Children, Disaster And Humanitarian Relief.

What skills is Amanda F. known for?

Amanda F. has skills like Microsoft Office, Leadership, Public Speaking, Event Planning, Social Media, Research, Microsoft Excel, Powerpoint, Microsoft Word, Account Management, Public Relations, Facebook.

Who are Amanda F.'s colleagues?

Amanda F.'s colleagues are Hannah Clifford, Katie Everts, Fiona Lynch, Joseph Patrick, Marvin Foster, Mha, Marilyn Mccarthy, Rachel Kleiman.

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