Afrah Shaik Email & Phone Number

Waterloo, On, Ca

- Coordinate research initiatives and assist management in developing strategies to enhance the business and welfare of KLB.- Assist in the preparation of grant proposals and reports, ensuring alignment with organizational objectives.- Stay updated on industry trends and best practices, contributing to the continuous improvement of research methodologies.

- Redeveloping current curriculum on experiential tourism to target the needs and goals of Indigenous and minority-owned tourism operations.- Created and supported on RFP's for various strategic, economic, tourism, and marketing plans across Canada in addition to supporting on grant writing for different organizations.- Experience communicating with a broad range of clients and partners in the tourism industry to better understand the experiential tourism landscape.

Waterloo, Ontario, Canada

- Partnership between RTO4 and the University of Waterloo Recreation and Leisure Dept. on a case study exploring regenerative tourism practices in Southern Ontario- Engaged with community members to determine resolutions for an inter-generational divide in the tourism sector within local communities such as St. Jacobs, ON- Organized an event to promote engagement between children, youth, and elderly through placemaking. Showcased the work through an art gallery depicting what the different age groups enjoy about St. Jacobs

Waterloo, Ontario, Canada

- Assist with departments across the organization promoting sustainability in events hosted in the region.- Attended the Southern Ontario Tourism Conference 2023.- Attended a 3 session workshop on Equity, Diversity, and Inclusion.

Elora, Ontario, Canada

- Positions varied between serving, leadership, as well as spa reception based on demand and season.- Possess excellent knowledge of all services available, general property, and amenity information.- Collaborated with management of department to promote staff satisfaction and techniques to benefit overall event experience.

Elora, Ontario, Canada

- Event serving for weddings, corporate events, etc. for upwards of 200 guests at a time- Learned front-end operations of events and worked with kitchen staff to provide a memorable experience for guests- Received food and beverage handler license for Ontario, Canada (SmartServe)

Kitchener, Ontario, Canada

- Acquired certifications: WHMIS 2015, Ladder Safety Training, Ontario Health & Safety Awareness Training (OSHA), Workplace Violence & Harassment Training (Bill 168 & 132) and Accessibility for Ontarians with Disabilities Act (AODA) Training.- Proficient with the Northsoft system and its fuctions in relation to all day tickets and membership passes.- Responsible for recording and administering lift tickets, rental forms, membership & program sales, and gift certificates.- Able to communicate and work as part of a team as well as independently.

Frisco, Texas, United States

- Promotion from sales associate to sales lead manager within 2 months.- Developed skills related to marketing and sales to increase DPT and conversion rates.- Proficient with POS system as well as handling delivery orders, shipping procedures, and inventory tracking.- Improved guest satisfaction by uniquely designing each experience for guests.- Created schedules and organized staff appreciation activities to promote an inclusive environment.

Coppell, Texas, United States

- Experience with creating lesson plans for taekwondo students of varying ages and skill levels.- Worked as a team to provide exceptional classes with coworkers and junior instructors.- Provided assistance and organized taekwondo tournaments and competitions throughout the DFW area for taekwondo students.

Bachelor Of Arts - Ba, Recreation And Leisure Studies, Tourism Development (Minor In Event Management)

- Orientation Event Coordinator (2021) - Faculty of Health Ambassador (2022-2023) - Student Work Experience Panelist (2022) - Group.

Education record

Exchange semester selected as 1 of 4 students from UW to attend the Chinese University of Hong Kong, ranked in the top 50 universities.

High School Diploma