Afreen Chowdhury Email & Phone Number

Houston, TX, US

• Answer multiple phones, deliver messages to physicians, nurses, and others; respond to emails.
• Create patient charts, scan ID, insurance, and other corresponding paperwork into the computer.
• Accurately input patient demographics and insurance informations.
• Verify insurance, collect co-payments, deductibles, post payments correctly.
• Keep truck of all front office inventories and send supply order list to the manager in timely manner.
• Prepare daily cashier summary and make sure all reports are matched in every end of the shift.

12121 Richmond Ave, Houston, Texas 77082

• Managed all front office activities to optimize facility workflows and patient management and providing comprehensive administrative support of clinical, including appointment management, answering phone call, billing.
• Coordinated physician’s calendar and set reminder for special meetings, procedures, and conferences.
• Followed up and submitted appropriate applications and supporting documentations in timely fashion to keep up to date of all contracts and credentialing for the provider.
• Performed required treatment authorization and pre-certification, assign ICD-10 and CPT codes.
• Maintained confidential patient files, office documentations, releasing medical records, copy and fax.
• Conducted patients’ history & physical profiles, documenting symptoms, and entered accurate demographic and insurance information into the computerized system.

12555 Briar Forest Dr, Houston, Tx 77082

• Balanced daily cash over and short, prepared and verified daily reports, built and audited cash registers.
• Processed weekly employees’ payroll, helped customer regarding their bill payments, issued refunds, money orders, and wire transfers.
• Provided customer services and resolved customer relation issues over phone and face-to-face.
• Investigated and submitted information to Quality Department about special incidents, events and complaints.
• Reviewed customer survey information to prioritize areas of improvement.
• Created displays to make store experience interactive and engaging for the shoppers.

Houston, Texas

• Promptly and compassionately greeted and assisted all patients in a timely manner.
• Organized and updated patient information and medical history; completed all clerical duties as assigned.
• Helped patients to complete the medical documents, case histories and insurance forms.
• Answered multiple phone line, scheduled patient appointments and confirmed upcoming appointments and recalls according to office protocol.
• Created and maintained computerized patient record, process data and generate reports.
• Collected payment from the patients at the time of treatment and discussed about financial treatment plan options.

Bachelor Of Business Administration (Bba), Health Care Administration

Accounting And Business/Management

Associate Of Arts (A.A.), Business