Anthony F. Email & Phone Number

Celebration, Florida, United States

• Extract and analyze data from various HR systems, identifying areas for improvement and risk management, and providing accurate information to the organization.• Collaborate with Global HR Operations Leadership, Disney Worldwide Shared Services, and HR clients to provide insightful analysis, reporting, and forecasting that supports short-term and long-term decision making, with a focus on automation to increase efficiency and accuracy.• Maintain strong relationships with all client organizations and key partner groups while synthesizing data into actionable reporting, dashboards, and forecasts that support business needs.

United States

• Provided comprehensive HR support using various software systems to ensure timely and accurate information for all business segments of The Walt Disney Company.• Demonstrated HR proficiency in scheduling candidates and managing employee information using various tools, with enhanced knowledge through diverse training.• Developed strong relationships at all levels of the organization and used partnerships effectively to drive results.

Lake Buena Vista, Fl

• Delivered exceptional guest service, utilizing numerous systems to troubleshoot concerns, make dining reservations, and assist with special service needs while acting as a communication hub for the park.• Motivated cast members by modeling high standards of service, sharing knowledge and tips to enhance the guest experience, and upholding Disney heritage and traditions.

Lake Buena Vista, Fl

• Efficiently managed Cast Deployment System to ensure effective and timely deployment of staff, including monitoring daily operations such as Cast Member breaks, clock outs, and area rotations.• Supported for various labor systems to facilitate seamless deployment of Cast Members, while delivering exceptional customer service to clients, guests, and Cast Members by addressing inquiries, updating on staffing adjustments, and suggestions related to overall staffing needs.

United States

• Recruited potential students, organized events, and served as a representative leader on three collegiate campuses.• Communicated information about the Disney College Program to campus populations of more than 20,000 combined students by means of emails, delivery of brochures. and personal testimonials

Lake Buena Vista, Fl

• Demonstrated outstanding customer service skills by actively engaging with guests and addressing their questions, concerns and special requests, resulting in positive feedback and recognition from both leadership and guests.• Proficient in operating point-of-sale systems, handling cash, and managing inventory, ensuring accuracy and efficiency in all transactions and merchandise tracking.• Utilized creativity and artistic skills to operate the Art on Demand system and create personalized merchandise, contributing to the unique guest experience at the Walt Disney World Resort.

Westfield, Nj

• Substitute secretary, teacher, and custodian.• Planned, designed, and completed the Monthly Fine Arts Department Newsletter and worked in other offices, including Payroll and Maintenance

Clark, New Jersey

• Project/Event Leader of the NJIT Relay For Life from 2010–2012.

Bachelor Of Science (B.S.), Business, Management Information Systems

Associate Of Arts - Aa, Liberal Studies

High School Diploma