• Managing day-to-day administration activities, providing seamless support to the organization's operations.• Managing and guiding a team consisting of 15-20 diverse professionals.• Handling compliance tasks, data entry, and design work.• Assisting First Aid training sessions.• Maintaining reports, working on data management and data visualization.

• Managed data records of employees, including personal information, employment history, performance evaluations, and training records.• Designed captivating posts, conveying key messages about employee engagement initiatives.• Handling end-to-end onboarding process, streamlining procedures and ensuring seamless integration of new team members.• Supported the implementation of training programs, tracked employee participation, and evaluated training effectiveness.• Supported the planning and execution of employee engagement initiatives, fostering a positive and inclusive workplace culture.

• Working closely with colleagues in various departments, fostering a collaborative environment to deliver seamless guest service.• Implementing verbal and written communication skills to interact effectively with guests, colleagues, and management.• Suggesting additional services and amenities to guests, contributing to increased revenue for the business.• Efficiently managing tasks, handling multiple responsibilities simultaneously, and prioritizing duties effectively.

• Understanding the check-in and check-out processes, managing reservations, and dealing with guest requests.• Worked with colleagues in various departments, fostering effective communication and teamwork.• Juggling multiple responsibilities and tasks efficiently, prioritizing duties based on urgency and importance.• Communicating effectively both with team members and guests, to convey information clearly and professionally.