Aften Adkins Email & Phone Number

Fort Mill, SC, US

• Schedule procedures in multiple offices, with Novant and Atrium
• Insurance verification and prior authorizations
• Monitor and adjust physician schedules
• Patient check in / check out
• Collect co-pays and patient balances

• Scheduled in audiology and sleep
• Verified benefits / obtained authorizations in audiology and sleep medicine
• Supported approximately 100 physicians and their patients
• AR / AP

Ballantyne, Cotswold, Gastonia, Rock Hill

• Consistently exceeded sales goals
• Worked to maintain close relationships with all patients as well as acquired new ones
• Customer service
• Worked to maintain #1 ranking throughout regions
• Managed all aspects for 4 local practices
• AR / AP

• Dispatch
• Scheduled teams for multi-state operations using multi-line phone system
• Consistently exceeded sales goals
• Created growth of 40-60%
• Managed accounts for both business and residential clients
• HR

* Increased sales from $100 thousand to $130 thousand in less than 1 calendar year in a slowing economy * Maintained excellent customer relations and developed good customer rapport * Managed all aspects of small business including payroll, AR, AP, scheduling, etc * Maintained multi-state truck operations

* Resolved issues pertaining to LAN, WAN, routers, internet, email, VOIP * Maintained excellent customer relations and developed good customer rapport * Managed accounts for both business and residential clients