Afzal Gul Email & Phone Number

Munich, Bavaria, Germany

Hannover, Lower Saxony, Germany

Weiterstadt, Hesse, Germany

- Hands-on experience in Service Now Administration and Development Experience.- Development of applications from Business requirements and Technical design documents.- Experienced in ITSM-Based tool Service Now and Worked with Incident Managemen, Service Catalog Management, Knowledge Management, and Knowledge of Asset Management & CMDB.- Translation of instance; managed the update sets, organized UAT, and pushed it to the production instance.- Worked on UI Policies, Business… Show more - Hands-on experience in Service Now Administration and Development Experience.- Development of applications from Business requirements and Technical design documents.- Experienced in ITSM-Based tool Service Now and Worked with Incident Managemen, Service Catalog Management, Knowledge Management, and Knowledge of Asset Management & CMDB.- Translation of instance; managed the update sets, organized UAT, and pushed it to the production instance.- Worked on UI Policies, Business Rules, Client Scripts, UI Actions, UI Pages, Workflows, Dashboards configuration, Notifications, and so on.- Unit testing and Code review experience. Show less

Kaiserslautern, Rhineland-Palatinate, Germany

- Worked in a team to design and developed a web-based application ViDAS to provide analysis and analytics capabilities to the users in a one-page application. - Researched the available tools in the market such as Tableau, Power BI, and QikSenseand conduct workshops with the focused group to gather insights regarding the usability,interface design, user experience, and shortcomings in these tools and address these points in ViDASfor better utilization.- Followed iterative… Show more - Worked in a team to design and developed a web-based application ViDAS to provide analysis and analytics capabilities to the users in a one-page application. - Researched the available tools in the market such as Tableau, Power BI, and QikSenseand conduct workshops with the focused group to gather insights regarding the usability,interface design, user experience, and shortcomings in these tools and address these points in ViDASfor better utilization.- Followed iterative design creation process which involved multiple methods such as paper prototyping,mock-ups, and software prototyping.- Developed the approved design using HTML/CSS, Bootstrap, JavaScript, React.js/Redux, and AxiosAPI.- Conducted expert evaluation approach to verify and provided complete documentation and an overview of the potential improvements in the application. Show less

Pakistan

M.Sc, Computer Science

Bachelor Of Science - Bs, Information Technology