Aga Monteiro Email & Phone Number

Portugal

Lisbon, Portugal

Lisbon, Portugal

Lisbon, Portugal

Lisbon, Portugal

Lisbon Area, Portugal

- Providing executive, administrative, and development support to the CEO and Leadership Team- Acting as the primary point of contact for both internal and external stakeholders on all matters relating to the CEO and acting as a liaison to the Board of Directors, Leadership Team and other senior staff.- Managing information flow on a daily basis in a timely and accurate manner.- Managing correspondence: reading, responding and delegating as appropriate.- Managing the CEO’s and Leadership Team’s calendars and appointments, setting up meetings and compiling an agenda and documentary requirements.- Coordinating travel plans with the CEO/ Leadership Team.- Executive events: Responsible for organizing the venue, transportation, accommodation, meeting rooms, sending out invites, all logistics involved, taking notes/ gathering action points).- Preparing research and drafts of documents, proposals and presentations for the CEO and Leadership Team.- Coordinating strategic projects. - Running personal errands as requested by the CEO and Leadership Team.

Lisbon Area, Portugal

Lisbon Area, Portugal

- Language training in business context – problem solving, case study, dealing with demanding clients.- Conducting needs analysis to meet clients’ expectations and choose the best methods to work with target groups.- Course material preparation, creation and its adjustments according to the target group’s necessities and progress.- Gaining clients’ trust through a communicative and professional approach, engaging atmosphere, establishing rapport and achieving desired results.- Promoting teamwork among clients coming from various professional levels.- Treating errors as an opportunity to learn which often helped clients with their daily professional struggles.

Caruaru Area, Brazil

- Leadership and management experience in a large language school with over a thousand students of all ages and levels and 20 teaching staff (In 2015 CNA Caruaru was chosen the best school among nearly 600 CNA schools in Brazil largely due to its pedagogical advancements).- Creation and implementation of two pioneer teacher training programs which were recognized and awarded by CNA Headquarters in Sao Paulo, Brazil.- Pedagogical staff management: appraisal meetings, training sessions, performance supervision, daily professional assistance and support, motivational techniques implementation, conflict management, recruiting.- Daily cooperation with administrative staff to ensure enrollment and reenrollment quantity and quality (office management).- Creating school schedule every six months: groups, teachers, classrooms, time, etc., which required a great deal of organizational and planning skills as well as critical thinking and effective decision making; working under pressure.- Day-to-day contact with students, students’ parents (problem-solving and communicative skills), potential clients and partners (representative role, negotiating).- Conducting engaging training sessions for teachers (pedagogical), administrative staff (procedures), presenting at conferences (across Brazil) and organizing team building activities.- In charge of pedagogical resources and school premises.- Pedagogical performance data collection (KPIs) and analysis, reporting to school management and HQ.

Hanoi, Vietnam

- Working with large, mixed-ability/ mixed-level classes using a variety of classroom management and engagement techniques – requires a great deal of focus, planning, enthusiasm and reflection to improve results.- Overcoming cultural differences and becoming aware of students’ background and how it influences their performance, learning process and expectations.- Conducting training sessions for fellow teachers, creating teaching aids and formulating tips which could help new foreign teachers be more successful in a new, challenging context.- Dealing with stress due to overcrowded classrooms, inadequate temperature, unclear administrative objectives, lastminute schedule changes, faulty equipment, etc.

Poznan, Poland

Organizing and supervising big Cambridge exams sessions for British Council:- candidate registration - candidate database creation - exams session timetabling - venue hire price negotiations - exam venue staff recruitment and training- venue staff database creation and update - exam session financial reconciliation - correspondence with candidates and venue staff - exam session materials preparation - dealing with post exam session current issues- organizing first computer-based exams

Poznan, Poland

- Complete office administration including financial matters.- Conducting workshops for teachers (focus on the use of internet resources), creating teaching aids, evaluating coursebooks, business and general language training for corporate clients.- Participation in a Macmillan e-learning platform training course in London as a representative from Poland.

Poznan, Poland

Master'S Degree, English Studies

M.A. thesis: ‘Ways of preventing professional burnout among teachers of English’

Bachelor'S Degree, Teaching English As A Second Or Foreign Language/Esl Language Instructor

B.A. paper: ‘Ways of preventing discipline problems in mixed-ability classes in lower secondary schools’