As a highly organized technical program manager with expertise in process improvement and strategy, I am gifted at stakeholder engagement and building relationships. My motivation is data-driven, and I have excellent attention to detail, analytical, written, and verbal skills, making it easy to communicate effectively between technology and business teams, leadership, and executives. I am a trusted, collaborative leader and executor with high emotional intelligence, interpersonal skills, and curiosity.I possess extensive skills and experience in Agile (Scrum, Kanban) and Waterfall program management methodologies, business process analysis, and establishing OKRs, roadmaps, and KPIs. I excel at cross-functional collaboration, risk assessment and mitigation, and can manage without authority. Change management, enterprise-scale Jira administration, and vendor management are other skills in my wheelhouse.In my recent role as Senior Program Manager at Indeed, I led global employee referral program operations and global HR technology projects, integrating HRIS systems and improving human resources management operations by driving decision making on strategic initiatives. My achievements include conducting business process mapping to improve global program operations, developing long-term strategic initiatives for continuous improvement, and championing agile best practices for developers.I was a Senior Program Manager at findhelp, scaling processes for a quickly growing Product Development and Engineering organization for a mission-driven startup. For my developer teams at Indeed, I boosted productivity by up to 44% and increased test coverage through agile coaching. Additionally, I have served as a Jira administrator for 5,000+ users.I hold a Bachelor of Science in Journalism from the University of Florida, and I am a certified ScrumMaster.