Adrian Agapito Email & Phone Number

Philippines

Union Bank Plaza, Ortigas Center Philippines

Provisioning • Facilitate implementation of MPLS network services ( L3VPN/L2VPN) to regional and global wholesale carriers/enterprises that provides classes of service to prioritize critical applications and caters a secure VPN solution across the geographic reach of PCCWG network • Configuration and turn up of ipv4/ipv6 IP transit service for internet service providers/internet content providers and global internet access for enterprise customers • Complete and maintain managed router service configurations for MPLS and IP customers Fault Maintenance • Performs 2nd-level support, reviews and resolves escalated cases from 1st-level support engineers • Work with core engineering team to provision non-standard services and implement network wide upgrades, changes, etc.;

Union Bank Plaza, Ortigas Center Philippines

• Part of the Global Service Operations Center and is primarily responsible for troubleshooting global customer connectivity issues with emphasis on IP and MPLS based networks.• Manage customers outage in round-the-clock basis in order to minimize the service interruption• Proactively monitor IP and MPLS circuits using Network Operations Center tools.Experience Gained:• Knowledge in operational support of L2/L3 protocols and technologies including MPLS (L3VPN/L2VPN), BGP, PPP, HDLC, SONET/SDH, etc.• Strong knowledge and troubleshooting experience with Tx/Ex, OCx,STMx circuits• Platform experience with any of the following Cisco device: C12008GSR,C12404,C7206VXR,C7604,C7606,C7613,C7606,C3524,C3550,C3750,C2924

Reliance Center, E. Rodriguez Jr. Ave. Pasig City

- Provides end to end fault isolation, troubleshooting and analysis during alarms and outages and will provide timely feedback on trouble ticket tracking- Responsible for the proactive monitoring of Comclark EoMPLS network and client's circuit as part of the SLA using Solarwinds Orion NPM- Analyzes alerts, defines problem and determines recommended course(s) of action.- Ensures that documentation and procedures are organized and presented according to agreed standards.- Facilitate logical provisioning of service work order activation and modification of its MPLS L2 VPN service- Provide as-built circuit diagram to all its IP and transport services.- Performs other telecom support tasks deemed vital in the network operations center (NOC) as assigned by the immediate superior- Gained hands-on experience on Allied Telesys, Edge Core and Cisco 7200 series devices, BW monitoring tool like Cacti - Exposure to Anagran Internet Traffic Manager

Telecoms Plaza, Sen. Gil Puyat Ave. Makati City

- Experienced to communicate and conduct testing with different international telecommunications companies and carriers- Capable of troubleshooting internet/IP related problems- Knowledge and hands-on experienced on Cisco equipments, C7609,C7513,C3550,C3750- Acquired basic experience of isolation of Voice problems (IP/TDM)- Familiarity to Voice switches (Nokia NGN, Alcatel E10B, SystemX)- Basic knowledge of C7/SS7 Protocol Analyzer - Ability to conduct intrusive link testing of both local circuit and intl circuit using Acterna, JDSU test equipments- Experienced on SDH transmission networks like ECI SDM/XDM and BG Families- Familiarity to common multiplexers, rate converters/media converters and modems/line drivers installation and configuration - Uses Nagios and What's Up for 24/7 network monitoring