Manas Agarwal Email & Phone Number

Canada

Toronto, Ontario, Canada

Canada

Toronto, Ontario, Canada

• Worked as a product owner of a digital platform for a financial institution; gathered requirements from client stakeholders and demonstrated product features to obtain buy-in• Worked as a scrum master leading a team of designers, business analysts, developers and QA to implement a digital transformation for one of the largest banks of Canada• Worked as a project manager for a credit cards and deposits digital practice with a team of product owners, business analysts, systems analysts, application consultants, UI/UX designers, developers and QA

Toronto, Canada Area

• Created a successful Business Case in a team of 3 for a mid-size financial institution• Worked as a Business Analyst, Project Manager, Business Systems Analyst and QA Lead through the various phases of the project (strategy and implementation)• Facilitated status updates with executive leadership (Capco partner, client COO, client VP of Operational Excellence and client PM)• Worked with various functions within Capco to facilitate production incidents and defect touchpoints• Led 3 workstreams (Talent Acquisition, Internal Ticket Reporting Tool and Onboarding) on the Business Case front as part of process reimagination for one of the largest Financial Services Technology and Outsourcing Provider• Worked as a co product owner to document requirements and user stories for a large US financial institution

Ontario, Canada

The Queen’s MBA Charity Gala is a student-run initiative that aims to make a difference within the Kingston community. • Worked in a team of 7 to make a positive change and improve the quality of life for a few families in Kingston• Organized a golf tournament which involved the participation of 40+ members• Overall, raised close to $10,000 for the cause

Bengaluru Area, India

• Worked closely with my CTO and CEO to understand business developments and strategies of the company. • Led a team of 6 to ensure seamless user experience of Thinkster Math, a tutor based educational application, across 3 platforms namely iOS, Android and Web. • Spearheaded the quality assurance team to support 1-week sprints reducing entire testing cycle by 50% to ensure timely rebranding of Tabtor Math to Thinkster Math.• Optimized the client's business process flow by formulating an automation solution to reduce test delivery turnaround time by 75%.

Bengaluru Area, India

At Deloitte Consulting, I worked with multiple client engagement projects across service lines i.e. SI, AMS and OPT. Notable achievements and roles are listed below. • Collaborated with US Public-Sector client to understand requirements and spearheaded a 5-member module in a 120-member geographically diverse team for serving requirements in Affordable Care Act, Obamacare• Co-authored white paper on Accessibility Testing of Braille Smartphone; published in the Deloitte Knowledge Exchange portal, utilized as study material in multiple client engagement projects• Led a batch-monitoring team of 5 for 6 months analyzing job failures and raising incidents; provided daily reports to project manager and maintained an SLA (Service-level Agreement) compliance of 97.5%

Kolkata Area, India

At Vodafone, I worked as an intern in the department of Network Operations • Worked in a team of 4 to analyze various network traffics used sampling data to understand the call arrival patterns during peak hours. • Helped the team determine gaps in connectivity by identifying several fluctuations in call patterns.

Master Of Business Administration - Mba, Project Management

Activities and Societies:• Director of Marketing at Charity Gala • Working as a Management Consultant in the hospitality industry as part.

Bachelor Of Technology (B.Tech.), Telecommunications Engineering

• Captain of the table tennis team • Coauthored a whitepaper as part of final year project that is published in the ICISCE (Information.

Project Management