• Designed and implemented dynamic Power BI dashboards, leveraging advanced DAX and data modeling techniques to deliver actionable insights that drive operational efficiency and business growth.• Proficient in data extraction, transformation, and loading (ETL) processes, with expertise in Snowflake for querying and optimizing large datasets. Validated data accuracy and ensured seamless integration of diverse data sources into analytics platforms.• Developed automated data pipelines and implemented governance frameworks to ensure secure, scalable, and reliable analytics solutions. Documented data sources, workflows, and protocols to maintain operational excellence and support growth.•Partnered with cross-functional teams to identify key metrics, align analytics deliverables with strategic goals, and provide tailored solutions. Communicated complex technical concepts to diverse stakeholders, fostering alignment and trust.• Conducted rigorous testing and validation of analytics solutions to ensure accuracy, usability, and performance prior to deployment. Applied a holistic perspective by evaluating dashboards from developer, user, and tester viewpoints.• Operated within agile workflows, leveraging JIRA to manage tasks, track progress, and ensure the timely delivery of analytics projects. Contributed to sprint planning, retrospectives, and iterative development cycles to optimize team performance.• Mentored team members, shared best practices, and facilitated troubleshooting to enhance team performance. Contributed to retrospectives and feedback sessions, driving innovation and continuous improvement in agile environments.

• Develop framework, metrics and reporting to ensure progress can be measured, evaluated and continually improved• Operationalize data management and governance tools for the infrastructure of the enterprise• Drive knowledge management practices for key enterprise data platforms and collaborate within solution design and delivery• Collaborate with application development teams during application design and development for highly complex and critical Power BI data projects following agile methodology. • Integrate with BI tools and work with user interface engineers to visualize the output of queries and analytics performed on the data• Manage Private Cloud Infrastructure risks related items to proactively mitigate them ahead of hard deadline dates.

• Utilized business management skills to understand the organizational structure, the business activities and processes for Private Cloud Engineering projects • Analyzed current state of product offering, defining business processes, codifying business rules by demonstrating innovative design tools and methodologies such as business process modeling and documentation • Demonstrated business analysis and/or process improvement skills necessary to provide business-engineering, analytical, and architectural services to transition business requirements into enterprise solutions • Program management activities pertaining to the team's strategic and operational initiatives • Converted large data and information sets into easy to consume visual communication, documents, and collateral materials for team initiatives using applications such as Power BI and Excel• Reduced Oracle Database licensing usage by 15% by utilizing data analytics to identify cores and clusters that are candidates for consolidation as a cost-efficient initiative for the enterprise

• Coordination with cross-functional support teams.• Maintained flexibility to work on ad-hoc asks that come from Management related to any topic• Supported department on all operational related activities (town hall facilitation, Sharepoint site maintenance, department wide event coordination, etc.)• Process documentation, creation & socialization• Aligned risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately• Experienced in managing and automating control flow, data flow, events• Collaborated on business intelligence projects using agile methodology • Developed Power BI reports and dashboards from multiple data sources using data blending• Contributed to the development of knowledge transfer documentation• Involved in an agile style squad utilizing JIRA to create and manage project initiatives• Strategic expertise in design of experiments, data collection, analysis, and visualization• Collaborated with various stakeholders on report business requirements, documentation, timelines, testing, and technical delivery

• Reviewed all confidential paperwork for accuracy and process personnel actions. • Assisted employees via the telephone and in-person with issues related to HR. • Audited payroll records for accuracy and policy compliance. • Maintained an awareness of safety concerns and risk management.• Streamlined the transition of data from legacy applications and files into the central database• Designed and developed new user-friendly HR website including all resources needed for staff and faculty• Automated paper business processes with cloud-driven digital approaches

• Prepared reports and data collection for all General Body, Executive Board, and Chapter Retreat meetings.• Maintained positive and strong public relations with organizational partnerships and the community as liaison• Coordinated programs and projects that are focused on the development of individual character, raising awareness on social justice issues and community service• Maintained chapter’s databases, information assets and social media presence• Promoted brotherhood through mentoring, team building activities and goal setting

• Provided courteous phone and in-person computing-related support services to the University community• Desktop troubleshooting for lab computers• Maintained printers (changing toners and filling paper)• Kept hourly statistics of lab usage• Diagnosed and reported down machines to supervisors• Reported power outages and other issues• Conducted general lab maintenance

• Monitored, cleanse and data modeled databases and tables to ensure better data decision making• Used SQL to create a dynamically structured to be able to analyze any table for data profiling• Virtualized and published views to business units based on user requirements and access through Denodo• Managed data virtualization project to deliver efficient and fast data solutions to clients

• Liaison between the infrastructure organization and the Group Insurance/Retirement business unit of Prudential for technology needs.• Provided the client with technology products and service alternatives which improve their service delivery process• Initiated and provided leadership, strategic/tactical direction and planning input on all data processing and client/business area issues.• Gathered, analyzed and visualized data to provide team with insights on team efficiency to produce high quality performance on IT projects. In addition, those findings were published on enterprise-wide intranet news site. • Facilitated weekly meetings between business units and service providers to help manage IT projects, improve relationships, training, troubleshoot issues and awareness of future projects.

• Organized and facilitate training modules for employees• Provided administrative support such as employee records management, office maintenance etc.• Reviewed onboarding process documentation • Created surveys to gather data and feedback from employees• Assisted with front desk reception duties and walk in requests• Redesigned the New Vendor Information and Off Boarding Sheet to be completed electronically• Validated and updated employee's information in the databases• Developed beneficial programs for overall employee performance

• Cross-reference data stored in one application with data stored in another application in order to highlight data discrepancies, and gaps that may be present but unknown to the user of the applications. • Created a number of scorecard templates to allow senior management insight into the performance of the business as a whole and as a unit.• Converted hand-written versions that were supplied and converted them into Excel in only 2 iterations. • Taken on projects where asked to develop trend analysis for project delivery, project defect identification, defect resolution, and associated financials. • Assisted in the development of resource allocation so that business decisions can be made regarding the capacity of work that can be completed over the course of a month, quarter, and year. • Collaborated with Administrative Assistants in space management, technology inventory management and clerical assignments.• Managed the department's attendance database and run daily reports.

• Rotated and assisted between various departments within the hotel• Audited the Director of Catering’s events and sales booking reports• Designed menu cards and flyers for client’s events• Assisted in checking in/out guests• Reviewed hotel’s applications with IT manager