oversee and train staff as well as ensure that stock is ordered, priced and packed.Supervise staff.Train staff to perform allocated roles.Manage inventory.Assist customers with any queries or requests.Administer pay slips to staffAchievements/Tasks :-• Reduced variable costs by 7% through tighter controls on overtime expenditures and inventory waste .• Increased customer engagement on company social media accounts by 20% through interactive promotions and… Show more oversee and train staff as well as ensure that stock is ordered, priced and packed.Supervise staff.Train staff to perform allocated roles.Manage inventory.Assist customers with any queries or requests.Administer pay slips to staffAchievements/Tasks :-• Reduced variable costs by 7% through tighter controls on overtime expenditures and inventory waste .• Increased customer engagement on company social media accounts by 20% through interactive promotions and contests.• Implemented a revised inventory system focused on storage conditions and ordering techniques, resulting in a 6% decrease in losses incurred by food waste Show less

Responsible for Operating and maintain cleaning equipment and tools. Also responsible for washing dishes, china ware, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning and detailing equipment's etc.Achievement/Tasks:-Assist in training all kitchen workers in all aspects of safety.Maintain a safe and hygienic work area.Use of chemicals and other cleaning agents in a safe and effective work manner

Greeting and welcoming guests and providing them with a positive first impression of the organizationDirecting guests and answering their questionsNotifying other workers of visitor arrivalMaintaining security and telecommunications systemsKeeping office secure by following procedures, monitoring logbooks, and issuing visitor badgesComplying with procedures, rules, and regulations on keeping a safe and clean reception areaDocumenting and communicating various actions… Show more Greeting and welcoming guests and providing them with a positive first impression of the organizationDirecting guests and answering their questionsNotifying other workers of visitor arrivalMaintaining security and telecommunications systemsKeeping office secure by following procedures, monitoring logbooks, and issuing visitor badgesComplying with procedures, rules, and regulations on keeping a safe and clean reception areaDocumenting and communicating various actions, irregularities, and continuing needsContributing to the team by accomplishing tasks as neededAnswering the telephone; taking and relaying messages; providing information to callersProviding administrative and clerical support.Achievments/Tasks:- Reduced call processing time by one minute on average through the implementation of a quick and semi-automated call forwarding mechanism.Attained 99% customer satisfaction level based on the feedback.Performed administrative and clerical tasks in very effective and organize manner. Show less

Greet incoming guests and welcome them to the hotel. confirm reservations, explain hotel amenities, give directions to rooms, and produce room keys. Also arrange for luggage to be brought to rooms upon request.