Agniva Sengupta Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

• Product Management:CX-PSIRT Lead
• Led team of 30+, backend automation of Cisco’s Security Responses for 3+ years.Utilised by ~3000+ Engineers and ~500+Customers across R&S,DC,SP,Security,Wireless,SD-WAN.
• Productivity +90% in PSIRT delivery(Security incident response)and savings of 410K hours.Customer Intimacy Ambassador
• Lead to create awareness and adoption across 10 months on importance of leveraging customer intimacy to build strong, profitable, and enduring relationships with customers. This can result in increased loyalty.
• Conceptualised and Executing a differentiated delivery model at CX to transform premium customers.Software Lifecycle Management:
• Developing an automated methodology of improving overall SARS delivery quality and aiding team to ensure critical defects are not missed in final delivery ensuring quality and efficiency.

Bengaluru, Karnataka, India

• Product Management:CX-PSIRT Lead
• CX-Cold Mapping lead for Cisco’s Product Security Incidents
• Led team of 20, backend automation of Cisco’s Security Responses for 2+ years which is consumed by ~3000+ Engineers and ~500+Customers.
• Led cross-functional teams to increase efficiency by 40% in PSIRT delivery(Security incident response)which led to upsell in customer renewals by ~$100,000
• Increased CX-PSIRT template consumption by 40% by owning entire template delivery.US-SP CAD Automation Lead
• Identified gaps in current software analysis release standard solutions and led enhancement projects (CAD).

Bengaluru, Karnataka, India

• Network transformation Lead for 25+ major Ent,SP,DC customers spanning across Healthcare,Entertainment,Technology,Finance etc.
• Worked closely with engineers to develop the Network Improvement Plan (NIP)for multiple customers.
• Network Improvement SME for 15+ Critical customer involving end-to-end software and hardware lifecycle management.
• Developed a unique( HSCA-Hardware-Software Criticality Analysis ) method to aid in security vulnerability analysis to improve efficiency in existing processes.
• Member of AS-PSIRT(Product Security Incident Response Team systems) team and IC-creation team and worked with CX-PM to lead ic creation and security vulnerability analysis which was leveraged by 1000+ customers and 5+.
• Lead network consultant for MOPs for Disney for network changes.

Bengaluru, Karnataka, India

* Proactive Network analysis lead for 40+ customers to ensure preemptive analysis of potential operational and security issues in the network.* PSIRT Expert.ITIL Foundation. CCNA R&S. CCNP T-Shoot.* NIP(Network Improvement Plan) expert and managing Cisco IT.