Information Technology Technician
Current• Assist with the management of the company's communications and information hardware and software, with primary responsibility for computer hardware and their efficient integration.• Provide helpdesk support, via phone, computer, in person, and through the ticketing system, for most issues related to software applications, hardware and peripherals. • Provide technical support to company stakeholders through face-to-face and remote troubleshooting and resolving incidents.• Participate in projects to continually improve current processes and procedures.