Brett Sutton Email & Phone Number

San Jose, CA

San Jose

• Field customer phone calls and obtain information to assist in the purchase of repair parts for HVAC equipment
• Assist customers in purchasing new HVAC equipment based on information provided
• Process returns of unused parts that customers do not need
• Assist customers in returning warranty parts and equipment
• Reconcile daily cash and credit card logs from the previous day. This includes matching credit card receipts, checks and cash sales tags with the appropriate receipts.
• Prepare a daily deposit for previous day cash and check transactions

San Jose

• Handled daily purchasing of special order parts for multiple office locations
• Coordinated with various branch location managers at five locations to order warehouse stock on a weekly basis.
• Ran weekly sales reports to assist in ordering of parts and supplies for multiple locations
• Moved to counter sales when position opened
• Continued assisting the stock ordering as well as parts sales
• Assisted warehouse personnel with receiving of incoming freight and assuring it matched with submitted orders

San Jose

• Negotiate with various vendors to obtain the lowest price available on various equipment and supplies
• Manage scheduling relationship between builder, homeowner, and service technician to ensure timeliness of project completion
• Handled the purchasing of all heating/cooling equipment and supplies on a daily basis
• Research and analyze information for job submittals to present to contractors asking the company for bids
• Collect equipment operation date to produce operation and maintenance manuals for various builders when a project is completed
• Handle all receiving on incoming freight as well as heating/cooling equipment to the company

San Jose

• Conducted a daily curriculum in hopes of helping disabled adults learn art and communication skills
• Provided daily progress reports on the day’s activities and the student conduct
• Coordinated a student art show that was open to the student’s social workers and families

Sunnyvale

• Maintained database of all unused tickets
• Created weekly and monthly reports reflecting usage, expiration, etc.
• created monthly reports showing comparison between office service agreement and actual performance of the office
• Package and perform quality control on all airline tickets printed for delivery or shipment with a 1% error rate
• Compile weekly accounting reports based on information submitted to the travel office (refunded, exchanged and void-ed airline tickets)
• Trained other office personnel on the reporting and packaging process