Andrew Hernandez Email & Phone Number

San Jose, Ca, Us

Design • Product Management • Program Management • Engineering • AI/ML • Applied Research

San Francisco , California , Us

Laid off Feb 2023 (~20% reduction in workforce total.)Brand Design • Product Design • Research & Insights • Design OpsQ4 2022: 100% to hiring goal. Balanced Core Recruiting team responsibilities with Project Lead responsibilities.• Delivered as the Project Lead the group's (6 team members) work for "Strategic Sourcing." Built a talent supply/demand model and re-engagement strategy by:1. Implementing a standardized Lever tagging system2. Setting up Lever Automations3. Establishing Gem project naming standards4. Building out a Sourcing Playbook for the Recruiting organizationQ3 2022: no open headcount. Project work (detailed below)• Kicked off & led a project group (6 team members) focused on improving the accessibility & search experience for previously qualified leads in Lever (ATS) and Gem (CRM)• Consulted 1:1 with the CEO of Manifest (early-stage Plaid Startup customer) as part of the Plaid Accelerate program on Design hiring best practices like sourcing, candidate experience, closing, etc.• Built out and delivered a templated resource with a support guide to facilitate team sourcing jams; used across all of Recruiting• Sourced and built a bench for historically challenging and likely backfill Design rolesQ2 2022: 117% to hiring goal.• Onboarded and simultaneously kicked off recruiting efforts for open Design headcount shortly after joining• Strategized bi-weekly with the CTO & Design Leadership to talk through the Design hiring roadmap and strategy to achieve goals

Culver City, California, Us

Writing • Marketing • Product Design • Brand Design • Research • Creative & Design Ops • Ad hoc • Grew Product Design team 4x from 3 to 14 in less than a year's time (4 inbound, 2 referral, 1 agency, and 3 sourced [incl. department leadership.])• Designed and implemented recruiting strategies working with Design leaders (teams listed above) to build out their respective functions from scratch as ChowNow’s first and only Design Recruiter.• Maintained a 100% offer acceptance rate for all Design leadership requisitions (Director-level and above.)• Grew the Design team 2x in less than a year's time targeting and courting world-class talent.• Facilitated interview training sessions with new hiring managers & interview committee members.• Co-facilitated quarterly events with one of ChowNow's most popular affinity groups "DineNow," driving remote employee engagement & supporting our restaurant partners and mission.

Culver City, California, Us

• Helped grow company from 220 employees pre-COVID to ~500 employees by the end of 2020 (full-cycle.)• Balanced competing needs from Design with all the other teams I supported as a Business Sourcer (including specialized leadership roles Manager-level & above.)

Culver City, California, Us

• Shifted priorities and adjusted recruiting strategy for a wide variety of roles spanning: B2C Marketing, B2B Growth Marketing, Inside/Outside Sales, Partnerships, Customer Support, Customer Success, Finance, Logistics, Design, and internships.• Identified and sourced a diverse array of passive candidates using boolean search, AngelList, LinkedIn Recruiter, BuiltinLA, Glassdoor, and Indeed.• Facilitated req. intake meetings with Hiring Managers and mapped recruiting strategies to secure bar-raising talent.• Led candidate debriefs post-onsite and partnered with Hiring Managers to arrive at a hiring decision.• Heavily involved in a variety of affinity programs. Helped launch ChowNow’s monthly CoffeeNow program, inherited a monthly DineNow program, and formed a running club.

Culver City, California, Us

Recruiting 101• Joined ChowNow when it was ~90 employees and 8,000 restaurant partners.

Santa Ana, California, Us

Joined after finishing seasonal role with OC Fair & Events Center. Shortly after joining, leadership eliminated all roles for the entire recruiting function (3 team members total.)• Executed end-to-end recruiting for 120 market locations and an additional 50 outside sales teams.• Took ownership of Jobvite SuperUser role and programmed both maintenance and recruitment workflow of ATS.• Revised interview questions in Jobvite’s interface through precise field mapping techniques in Excel.• Played a pivotal role in controlling daily benchmarks in workflow to create a positive and timely candidate experience.

Costa Mesa, Ca, Us

• Satisfied a last-minute Supervisor-made request to increase number of hires by 15% for a 150+ person department• Established new compliant phone screen and face-to-face interview scripts for entry-level and department Lead roles• Absorbed all unfilled roles via promotion and met staffing needs with 2 weeks to start of Fair• Conducted job analysis surveys through all assigned departments while fostering relationships with employees to gather anonymous feedback for reports to be presented back to Supervisors• Impressed multiple department supervisors with strong ability to effectively communicate and quickly fill any positions where candidates withdrew last-minute and presented an immediate need

Costa Mesa, Ca, Us

•Streamlined recruitment processes to provide positive candidate experience to 1,000+ applicants consisting of rehires, new hires, and department transfers•Phone screened, interviewed, evaluated, and offered positions to candidates throughout 40+ positions•Coordinated schedules across 12 departments with 18 Supervisors to facilitate interviews, proctored position examinations, and touched base about positions•Utilized Newton (ATS) and Activity HD (HRIS) to piece together missing information and minimize downtime in recruitment process for candidate•Shadowed Staffing Coordinator to oversee selection and placement of Supervisor and department lead positions•Recruited candidates and promoted employment opportunities at various job fairs throughout the Orange County area

Orange, California, Us

•Conducted audit and reorganized 300+ team member files to ensure compliance and uniformity•Created and placed postings for team member opportunities•Arranged and issued drug screening information and authorizations for new hires•Submitted applicants for background screening and processed new-hire documents•Worked with and reported directly to Human Resources Director and Human Resources Generalist•Oversaw the collection of memos, addenda, and other documents issued to employees for return•Monitored documentation and reporting of team member hours, benefits, and 401(k)•Executed special project assignments, such as researching potential new business relationships•Served on Team Building Committee

Fullerton, Ca, Us

•Pioneered the inaugural year of the LGBTQ+ Resource Center by promoting presence, recruiting students, and developing vision and goals within a small team of four students•Provided resources and programming options to students tailored to their specific needs for exploring the LGBTQ+ community•Raised awareness and advocated for progressive policies by collaborating and leveraging personal networks in different LGBTQ+ organizations across campus (Queer People of Color Collective and Queer-Straight Alliance)•Interacted and catered to students and guests during campus events under minimal supervision.Planned and hosted an annual regional Queer People of Color Conference (2013)

Long Beach, California, Us

•Sourced for candidates using websites and databases such as LinkedIn, Indeed, CareerBuilder, and Bullhorn (HRIS/ATS)•Screened resumes of candidates and discussed previous work experience over the phone•Scheduled and interviewed candidates using Competency Based Interviewing platform•Evaluated and graded candidates for employment using Core Competencies•Created and posted job descriptions for work orders that needed immediate attention•Entered candidates’ information and evaluations into company database•Helped revamp and improve efficiency of data entry procedures for all office personnel

Us

•Served customers in a quick and fashionable manner while providing quality and personal service•Maintained and improved team morale among team members and throughout shifts•Evaluated and trained new employee hires to management positions•Exercised critical thinking and problem solving skills during stressful situations

•Exhibited strong communication skills with thorough clarity for audiences of large numbers•Welcomed over 35,000 new students and briefed on campus guidelines•Served as campus ambassador and professionally represented CSUF to community members and parents