- Supervising BSS/OSS/OLS applications’ production, and adoption activities based on business needs and aligned with e-TOM TAM- Manage digital-ization transformation- Securing excellent concept-to-market competency for different marketing departments- Securing accurate order-to-bill competency for different sales and operations departments- Securing customers’ service SLAs- Supervising the upgrade and/or change processes of all business applications produced or purchased based on business needs and best practices.- Supervising the technical career development of business analysts, application developers, and all other parties involved in the technical aspects of the software production and maintenance life cycle.- Participate with other managers within the IT department in planning the company's IT strategy and goals, and managing budget

smart logistics management solutions

propTech

technology VC

MobiMED platform owner

Overseeing the Supervision and mentoring 40+ technical staff members organized in 7 units and 13 teams in the following specialties:- Software Development - Software Requirements Management- Software Configuration Management- Software Quality Control- Software ServicesMember of Project Management follow-up committee focused on turn key projects' delivery and ROI insurance.Member of Software Engineering Group focused on upgrading, maintaining and validating software development processes' standards.Member of direction committee focused on strategic planning and business development activities steering.Managing IT and Operations budgets and setting annual targets.Company focus was: ERP, Education systems, E-Gov solutions using all major technologies

Responsible for guiding all development and implementation activities of SYSTEM2 the company’s flagship product in the field of ready made financial, manufacturing and managerial systems equipped with OLAP features. Activities included:- Analysis:Member of an R&D team researching in the field of international ERP’s and preparing competitive technical analysis report focusing on regional market demands and stating the points of strength and shortages for international ERP implemented in middle-east.- Design:Lead a team of database developers throughout the process of designing an ERP package with limited functionalities focused on regional market demands; the task required a full investigation of international ERP internal structures and customization policies- Implementation:Lead pilot implementation team that installed and customized SYSTEM2 for agricultural/commercial firm in Egypt. The platform used was MS-SQL, and Power Builder was the development/customization tool.

Responsible for giving courses, making demos and presentations, preparing marketing materials and competitive studies, participating in exhibitions and seminars, performing installations and upgrades, and building technical proposals for integrated solutions. Responsible for the following technologies:- SYBASE Database Servers products:SQL server (4.2, 4.9, 10, XI, ASE 11.5, 11.9), Backup Server, OMNI Connect, SYBASE IQ and Direct Connect- SYBASE Development Tools:APT, SQR, GAIN Momentum, Web.sql, ESQL/C, and Power Designer- Working on:UNIX (Solaris, SunOS, Linux, hp-ux, OSF Digital Unix, Ultrix, IRIX, AIX, Nixdorf), DOS, Windows, NOVEL, OS/2, Mac system 7.After professional SYBASE certification; Responsible for providing System and Database consultation to SYBASE customers in different sectors: banking, financial, defense, industrial, nautical, spatial, educational, enterprise management, pharmaceutical and health care.