Leading JUMIA Force, an Online-to-Offline line of business aimed at providing access to products for the untapped geographies of Egypt through crowd-sourced work force acting as a network of agents by building an active community that provides learning and business opportunity to different profiles such as small and home-based businesses using mass communication, webinars and rewarding programs.

Managed different projects serving the FMCG department such as inventory management, profitability & Joint business plans for +20 key accounts.

Lead the local post of JUMIA's cross-border LOB to decide and execute on commercial plans and managing different projects like cross-border consignment model, global free shipping for different sourcing markets like UAE, CHN, TRK

Built the framework for JUMIA's vendor community, developed the strategy to orchestrate the performance of +8000 vendors by leveraging technology to execute customer-centric tactics such as mass communication, social media, webinars, trainings, help desk support and promoting VAS in a methodical way that grew the community and stimulated healthy competition leading to the growth of thousands of small and medium business owners and increased their awareness and literacy of eCommerce.

In charge of planning commercial campaigns, animations, consumer incentives for +6000 marketplace vendors.

Role as Junior Inventory Control Specialist (EDP Specialist) Head of the EDP (Electronic Data Processing/Interchange) unit of the Inventory team. Monitor and control Electronic data flow & transactions for sales in and out of the system Import, consolidate and validate incoming electronic data (POs, Sales files, transfers between stores -Daily, Weekly, Monthly- & uniform delivery) onto the ERP system. Training & Data Flow support for retail shops on a country level also providing technical support to minimize technical challenges and issues for Motorola barcode scanners MC3090, MC3190 and data collection application and Motorola PDA MC 55 used for transfers between shop, uniform, items ordering and 2nd delivery confirmation (supplier’s stock reconciliation process) Managing cycle counts data creation, validation, importing, result generation/calculation & analysis onto the system up to Azadea’s internal process. Responsible for feeding downstream products data from our suppliers into the system on regular basis also responsible for updating the stock level and discrepancies data and communicating all the EDI matters and issues with the supplier for optimum stock reconciliation. Follow up and communicate with the IT department or supplier regarding any problem in the electronic files Handling the cycle count procedures & machines and data (PO) for assigned shops and Complete the machine distribution between shops. Ensure proper testing of business processes on a local level prior to new stores opening date (personally supervised & participated in IAM accessories brand of beeline opening in Egypt MOA & CTS branch). Providing commercial reports for stores such as TITO, Availability, Items Success, Money Map, sales contribution on all levels of details (Brand, Shop, Section, Supplier, Family, subfamily, Item), Item historical data (stock cards).

Sourcing the company's needsNegotiating for the best prices Classifying the suppliers Preparing POssetting a purchasing process and assuring its functioning properly Keeping records for the purchasing process

Customer care representative at a Canadian mobile phones account called WIND, involved in taking calls assisting customers with billing issues and technical issues

handing deals and shipments at customs as a clearance agent

Organizing and supervising cargo loading and discharging and storing at Cairo international airport also monitoring cargo manifests associated with every flight.

Utopia Egypt is an NGO in AAST Cairo that provides courses and learning sessions in different fields of expertise for the students of the arab academy of science and technology worked as vice head of HR Department, Head of recruitment department.

I worked at the oil department, specialized in logistics internal raw materials purchasing operations and quality evaluation and control