Amy Beard Email & Phone Number

Remote

Application developer and functional analyst supporting the system used to capture requests for information made to the Dept of the Navy by Congress. Performing complex process improvement tasks to initiate required resolution/clearance of security audit findings to ensure Authority to Operate and the guaranteed improvements to the design interface and back-end processes to enhance program efficiency and accuracy. Completing Risk Management Framework (RMF) requirements and implementing technical solutions that have led to system accreditation to include Information Assurance (IA) controls analysis, risk assessments, and risk-mitigation analysis. Developing programmatic enhancements, completing testing, and implementing design and system support updates.

Virginia, United States

Contracted at a large credit union, I established documentation and testing standards to capture and validate business and technical requirements and software change procedures. Elicited and documented critical requirements and systems workflow designs for multiple and simultaneous work products. Created a productive working relationship between multiple business and technical department stakeholders to ensure business goals were understood and realized successfully and on time.

Chantilly, Virginia

Selected by the original team based on my technical background. I collaborate and communicate verbal and written technical and non-technical information with the developers, customers, and with management. I provide welcomed and respected feedback and contributions to the team, gained from my extensive experience as a developer and analyst, while testing. • Received praise by management, soon after joining, for my ability to rapidly comprehend the exceptionally difficult functionality and interface workflow, without having ever been provided training. • Organized and updated project documentation. Administered, designed and integrated SharePoint and Microsoft Teams to provide a collaborative and streamlined project site. • Administered JIRA and created and managed test cases. Provided support to customer and developer team. Ensured resolution of issues and updated and maintained changes to systems and design documentation. Generated JIRA report statistics and presented to management in spreadsheet and JIRA dashboard forms, using SQL queries and statements. •. Applied CSM knowledge to practical uses. Gained more experience with Agile methodology.

Vienna, Virginia

Conduct analyses on business processes and systems to identify areas of improvement to enhance efficiency and productivity. • Audits performed to assess systems functionality and workflow processes to create opportunities to implement improvements that led to the increased efficiency, cost savings, investment returns, and new revenue generation of up to 60%. • Identified areas for business process and functional workflow improvements using detailed analysis. Generated solutions findings reports, used to guide customers requesting recommendations to solve inefficiencies and to increase business optimization. • Developed recommended solutions based on analysis findings and orchestrated the testing and implementation of enhanced functionality to generate measurable results for customers. • As a senior team leader; I mentored others and consistently delivered thorough and accurately detailed documentation. Demonstrated a reliable track record of eliciting and capturing stakeholder needs, project history and the solutions decisions made that solved customer requests for enhancements to document the institutional integrity and, traceability while managing thorough and accurate project records.

Vienna, Virginia

Oversaw the delivery of four to six projects per month where each project was up to four hundred of development hours. Completed the artifacts required for the different phases of the Software Development Life Cycle (SDLC) for each of the projects to deliver the project enhancements driven by customer requirements successfully. • Updated the credit union’s daily download of the U.S. Treasury’s Office of Foreign Assets Control (OFAC) XML files to replace ‘Secure File Transfer Protocol’ (SFTP) by use of ‘IBM Enterprise Integrator’ (IEI) and ‘Go Anywhere’ managed file transfer software. • Deployed software solutions and application upgrades to replace SFTP functionality; upgraded the letter generation processing to store letters data sent to members related to card fraud and disputes into DB2 tables; performed data mapping and documentation; adopted the use of IEI, integrated with ‘Business 2 Business Integration’ (B2bi).• Redesigned the interface of internal loan request applications, securing the interface from data mining and unauthorized access, enhanced the data process functionality to be compliant with ‘Personally Identifiable Information’ (PII) and ‘Payment Card Industry’ (PCI) standards. The updated applications’ data integrity and reduced security risks, generated a channel of substantially increased revenue for the credit union. • Reputation established for accurately detailed and thorough documentation and error-free application enhancements, leading to ease of deliverables testing, production implementation, and faster user understanding of changes made. • Self-starter who, in addition to managing the entirety of multiple projects, identified all of the required distributed applications and changes needed to complete the future managed file transfer software upgrades to cease the use of SFTP, and presented findings to management.

Vienna, Virginia

Team leader of multiple, large project initiatives and to many teams made up of various experience, cultures, and backgrounds.• Supervised projects of up to forty diverse members to successfully turn requirements into solutions.• Successfully delivered many concurrent and varying award-winning customer solutions by leading talented team members to implement solutions that would exceed customer expectations. Upon project closeout, I submitted performance evaluations of team members to requesting management.• Known to all as the most senior Lotus Notes developer, and created and deployed a training manual for the developer team to adhere to policies, procedures, and industry best practices. • Well-respected by peers and leadership as the most expert in the subject matter, and known to have experience leading courses, I was asked to draft material used for the formal instructional classes and annually required courses. Application leads and developers were taught best practices in software project life-cycle management, efficient coding practices, including proper error handling and code commentary. It also provided instruction of expected corporate standards to ensuring correct project article deliverables, consistent formatting, and risk mitigation of data processing.• Developer promoted to team technical lead, achieving the delivery of a three-day, multi-phased implementation of changes to 60 distributed applications to be in coordination with mainframe vendor changes. This mitigated functional interruption due to incompatibilities with the host. This interdepartmental migration generated thousands of dollars in recovered revenue, resulting in an award for Outstanding Performance award from the credit union president. • Served as the subject matter expert of many applications and systems; provided mentorship, validated code changes to check for proper logic, error-handling, and the most efficient processing.

Vienna, Va

Defined and clarified the needs of users and project teams; completed and audited all requirements-related documentation delivered.• Created this position for NFCU and provided the job position description and qualifications needed by candidates. Assisted with interviews to establish the first team of Requirements Analysts. • The addition of a ‘Requirements Analyst’ to a project heightened the understanding of the needs from both the technical and business groups and led to a dramatic 90% improvement in the customer satisfaction of products delivered and • Facilitated the collaboration between the business customers and development and information systems staff to accurately clarify project needs by detailing requirements and consistently implementing successful solutions which redefined the reputation of ‘Application Delivery’ and enhanced customer relations throughout the organization. • Developed expertise in GAP analysis, honed requirements elicitation skills, completed detailed system workflow and data mapping correctly, defined functional test plans from requirements and delivered thorough, detailed and accurate documentation and information in an audience-centric way.• Earned the Sustained Superior Performance award for demonstrating outstanding leadership, initiative, and the demonstration of years of experience and loyalty to corporate success.

Vienna, Va

The project lead who initiated, planned, executed, and delivered multiple and concurrent initiatives, application enhancements, and system upgrades. • Spearheaded the analysis and the delivery documentation of all needed changes to support the required move of applications from one external server to another. Acting as both project lead and the developer, I documented the design changes, made the application development upgrades, supervised the testing, and oversaw each migration phase to successfully move 150 active applications from a decommissioning server to a new, upgraded server. This move saved the credit union thousands of dollars in support costs and increased application security and flexibility with advanced server functionality. An “Outstanding Performance” award was presented to me by the president of the credit union.• Created the functionality to upload loan application data into DB2 daily using SQL statements, generated reports accessible by and delivered to management and granting all users access to loan data to draft custom reports without needing to be technical. • Generated and led the project to establish the initial web-based version of the Consumer Loans application. The web-based application provided members with the ability to submit their applications and receive approval decisions automatically. This version slashed loan requests into the call center by almost 60% and allowed for the cross-training of all lending products to all call center representatives, enhancing member service by drastically reducing wait times.

Vienna, Virginia

Served as the customer and corporate point of contact for any issues and requested enhancements. In addition to the ‘Consumer Loans’ application, I also modified all of the eCommerce applications, including the Credit Cards and, the Mortgage & Equity loans applications.• I functioned as the project manager and the developer for the ‘Consumer Loans’ application. I served on call 24/7 and solved problems swiftly, resolving all issues as the application expert. • I shepherded an extensive, multi-departmental project team to implement a new lending product to protect members from vehicle depreciation loss. I was required to serve as the Technical Lead and manage a project to be promoted to a Senior Systems Analyst. • On my first project as the Technical Lead, I managed to lead the implementation of the new product so successfully that I earned a ‘Performance Excellence’ award from the team and the president of the credit union.

Vienna, Virginia

Served as one of the only Lotus Notes developers to deliver workflow efficiency and application design enhancements to existing applications by upgrading applications to Lotus Notes and designed and implemented new applications utilizing the Lotus Notes workflow for customers in many different business areas.

Falls Church, Va

• Subcontracted to provide highest level support at headquarters site of Federal Government agency.• Delivered remote three-day training classes to agency’s nationwide onsite support personnel.• Championed several UI and backend functionality upgrades for critical application which exchanged billions of dollars in transactions.

Arlington, Virginia

• Received Secret clearance and an award from The Secretary of Defense for Policy, for the creation of the ‘Paperless Office Project’. This provided users with a solution for managing classified documents.

Bachelor'S Degree, Criminal Justice

Activities and Societies: Radford Redcoats- Equestrian Team Vice PresidentManaged team lessons, team events, assisted the president.

Master Of Science - Ms, Cyber/Electronic Operations And Warfare