•Worked closely with 3rd party suppliers to provide different software solutions to improve acquisition and usage of the Shaw Go Wi-Fi network •Prepared a competitive analysis based on the top Wi-Fi finder apps in the market identifying opportunities of improvement to the current finder app•Created a recommendation document to outsource the development of a new redesigned Wi-Fi finder app. The document was presented to Shaw’s CEO •Worked with cross-functional teams to develop additional methods to increase device registration to the Wi-Fi network•Researched and analyzed travel across the US-Canadian border to understand patterns needed to sign Wi-Fi roaming agreements

•Coached participants of the Business Development Program on business planning•Provided entrepreneurs with guidance to overcome start up challenges•Member of an evaluation panel to assess participants on their closing presentations

•Developed and implemented sales programs, promotions, campaigns and new processes designed for the distribution channels of the region•Analyzed the particularities of the Latin American market and Smart’s distribution model to ensure sales programs were successfully implemented throughout the region•Applied appropriate pricing and product mix for the different sales programs and promotions•Communicated and trained regional managers, distributors, resellers and internal staff on promotions and sales programs•Presented new sales programs and initiatives at the San Diego’s 2011 Global Reseller’s meeting•Implemented a sales pipeline that significantly improved forecasting

•Assessed on product positioning and communication strategies•Proposed the new firm’s mission statement and vision•Developed documents for training courses •Reviewed artistic and written contents of G-Lan’s communication pieces

•Managed all assisted traffic services such as collect calls, post paid calling cards and minute packages•Designed and developed new services from concept to launch, enabling the service to over 15 million cell phone customers•Led and supervised all promotions, advertising and direct marketing campaigns•Forecasted demand, ordered market researches, prepared competitive analyses and implemented retention programs and churn reduction strategies•Introduced new pricing increasing revenue by an extra $US 6 million that fiscal year•Led major complex projects managing cross-functional teams, including 3rd party companies•Successfully trained and instructed product policies to the International Operator Contact Center (140 employees)

•Managed a sales force of twenty, achieving revenue and unit goals for land lines and long distance services•Developed new external sales channels managing sales distribution, territories, quotas and monthly goals•Trained over 1500 salesmen on products and sales techniques •Improved existing sales procedures resulting in reducing installation time by 50%•Increased profit and reduced expenses implementing several creative solutions

•Provided consultant services in management and marketing to web page designers•Redefined client’s mission statement and redefined all marketing strategies•Designed a new product & service mix offer•Set up a sales force and formulated their commissions scheme•Acquired several major clients (Coca Cola and Disco Supermarkets among others)

•Led a team that analyzed and controlled all Institutional subsidies•Developed and implemented a new process for rapid file search and storage•Modified the Construction Program approval procedure resulting in a significant increase in project quality and control levels