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Alex Chau Email & Phone Number

Technical Enablement Engineer at Liferay
Location: Los Angeles Metropolitan Area, United States, United States 6 work roles 2 schools
2 work emails found @liferay.com 4 phones found area 909 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 4 phones

Work email a****@liferay.com
Direct phone (909) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Liferay
Role
Technical Enablement Engineer
Location
Los Angeles Metropolitan Area, United States, United States
Company size
986 employees

Who is Alex Chau? Overview

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Quick answer

Alex Chau is listed as Technical Enablement Engineer at Liferay, a company with 986 employees, based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows a work email signal at liferay.com, phone signal with area code 909, and a matched LinkedIn profile for Alex Chau.

Alex Chau previously worked as Escalation Engineer at Liferay and Senior Customer Support Engineer at Liferay, Inc. Alex Chau holds B.S. General Biology, Biology, General from University Of California, San Diego.

Company email context

Email format at Liferay

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{first}.{last}@liferay.com
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AeroLeads found 2 current-domain work email signals for Alex Chau. Compare company email patterns before reaching out.

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Profile bio

About Alex Chau

Hello there! I'm Alex. I'm a tech enthusiast that loves to creatively work through problems. I've had a lifelong appreciation for the union of tech and life to achieve success.I enjoy applying new technologies with techniques to anticipate needs and achieve goals, all while maintaining that focus on the product and customer journey. And I love being able to help narrow that divide between the technical and non-technical.Let's connect!

Listed skills include Mysql, Tomcat, Liferay, Microsoft Office, and 33 others.

Current workplace

Alex Chau's current company

Company context helps verify the profile and gives searchers a useful next step.

Liferay
Liferay
Technical Enablement Engineer
diamond bar, california, united states
Website
liferay.com
Employees
986
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Company profile
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6 roles

Alex Chau work experience

A career timeline built from the work history available for this profile.

Technical Enablement Engineer

Current
Liferay
  • Analyze new features and releases of Liferay products (and their respective support tools and technologies) to develop recommendations that drive scalable low-effort experiences for customers
  • Collaborate with global leadership and Operations team to build effective enablement activities, issue-handling guides, and best practices to drive global support standards across teams
Feb 2024 - Present

Escalation Engineer

Liferay
  • Led cross-functional team strategies to effectively manage high priority situations and customer escalations
  • Implemented procedures that led to mitigation of risks for upcoming cloud software platform and product releases
  • Created key documentation to aid Enterprise Clients to learn and adopt various products and digital solutions
  • Reduced critical incident platform downtimes for customers by leading cross-departmental communications and strategies with urgency and efficiency
  • Identified, implemented, and managed key training for engagement with upcoming SaaS/PaaS Cloud Product Releases
  • Integrated third-party technologies ranging from various database vendors, application servers, and web server technologies
Jan 2018 - Feb 2024

Senior Customer Support Engineer

Liferay, Inc

Diamond Bar, CA

  • Designed case studies to discover areas of improvement for the Support Team
  • Communicated upcoming product expectations for Sales, Support, and Product Teams by syncing with Liferay Core Engineers
  • Developed and managed new hire training and material to transform Support Engineer onboarding
  • Reduced amount of client-created tickets by 30% via writing and improving client-facing knowledge base articles
Dec 2015 - Jan 2018

Customer Support Engineer - Pod Lead

Liferay, Inc

Greater Los Angeles Area

  • Communicated effective product resolutions for 100’s of enterprise clients (Fortune 500, government agencies, and non-profit organizations) comprised of designers, developers, project managers, and business units
  • Resolve escalated issues from Jr. Support Engineers that require additional in-depth technical knowledge and troubleshooting of the Liferay Portal Platform
  • Led six-person team comprised of Jr. & Mid-Level Support Engineers resolving over 70 issues each month
  • Oversaw daily team meetings in order to strengthen troubleshooting processes for client issues
  • Responsible for training more than 10 hires within Subscription Services
  • Create and review customer-facing knowledge base articles for frequently asked questions bydevelopers, project managers, and enterprises
Mar 2013 - Dec 2015

Support Specialist

Liferay, Inc.
  • Provide product resolutions for enterprise clients in North America
  • Sync with Liferay Core Engineers for future developments and features
  • Create virtualized environments using VMware and Parallels to simulate different systemenvironments and Web Services: Apache Server, LDAP (Active Directory, Open LDAP)
  • Verify and reproduce product issues within various environments (Windows, OSX, Linux), application servers (Tomcat, JBoss, Weblogic, WebSphere), and databases (MySQL, SQLServer, Oracle, PostgreSQL)
Jan 2012 - Mar 2013
Team & coworkers

Colleagues at Liferay

Other employees you can reach at liferay.com. View company contacts for 986 employees →

CB Carlos Brichete Báez Carlos Brichete Báez Colleague at Liferay Torrejón De LA Calzada, Community Of Madrid, Spain, Spain View → JP Joseph Pak Joseph Pak Colleague at Liferay Los Angeles Metropolitan Area, United States View → JN Juliana Nogueira🏳️‍🌈 Juliana Nogueira🏳️‍🌈 Colleague at Liferay Recife, Pernambuco, Brazil, Brazil View → IC Igor Costa Igor Costa Colleague at Liferay Recife, Pernambuco, Brazil, Brazil View → LC Linda C. Linda C. Colleague at Liferay Diamond Bar, California, United States, United States View → AB Alexandra Benkő Alexandra Benkő Colleague at Liferay Dunakeszi, Pest, Hungary, Hungary View → LV Liferay Vietnam Liferay Vietnam Colleague at Liferay Da Nang City, Vietnam, Viet Nam View → SJ Siddhant Jain Siddhant Jain Colleague at Liferay Bengaluru, Karnataka, India, India View → DR Daniel Raposo Sánchez Daniel Raposo Sánchez Colleague at Liferay Greater Madrid Metropolitan Area, Spain View → HI Heloísa Izidoro Heloísa Izidoro Colleague at Liferay Recife, Pernambuco, Brazil, Brazil View →
2 education records

Alex Chau education

Education record

Walnut High School
FAQ

Frequently asked questions about Alex Chau

Quick answers generated from the profile data available on this page.

What company does Alex Chau work for?

Alex Chau works for Liferay.

What is Alex Chau's role at Liferay?

Alex Chau is listed as Technical Enablement Engineer at Liferay.

What is Alex Chau's email address?

AeroLeads has found 2 work email signals at @liferay.com for Alex Chau at Liferay.

What is Alex Chau's phone number?

AeroLeads has found 4 phone signal(s) with area code 909 for Alex Chau at Liferay.

Where is Alex Chau based?

Alex Chau is based in Los Angeles Metropolitan Area, United States, United States while working with Liferay.

What companies has Alex Chau worked for?

Alex Chau has worked for Liferay, Liferay, Inc, Liferay, Inc., and Uc San Diego.

Who are Alex Chau's colleagues at Liferay?

Alex Chau's colleagues at Liferay include Carlos Brichete Báez, Joseph Pak, Juliana Nogueira🏳️‍🌈, Igor Costa, and Linda C..

How can I contact Alex Chau?

You can use AeroLeads to view verified contact signals for Alex Chau at Liferay, including work email, phone, and LinkedIn data when available.

What schools did Alex Chau attend?

Alex Chau holds B.S. General Biology, Biology, General from University Of California, San Diego.

What skills is Alex Chau known for?

Alex Chau is listed with skills including Mysql, Tomcat, Liferay, Microsoft Office, Html, Customer Service, Apache, and Jboss Application Server.

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