Supervisor
Fiesta Chicken Nugget
Greater Jakarta Area, Indonesia
Supervisor of Restaurant (managing waiter, waitress, and cleaner) at PT Fiesta Chicken Nugget at Jakarta Fair 2012.This event was full day in a month which starts from 11 am to 11 pm. My responsibility was not only making sure all the duties of my team, but also making a daily report of sales. My team was 15 persons in three posts; waiter, waitress, and cleaner. Besides a restaurant team, we had to collaborate with other teams, such as kitchen, sales, and cashier. We were running a huge number of hungry customers every day and it became a twice number in weekend. It makes me becoming a very fast learner, good working with teamwork, and having very enthusiastic with food and beverage.My duties are:• Controlling floor staff and making sure all the duties are worked• Greeting to the customers and handling when there is a complaining• Preparing and tidy up the restaurant when opening and closing• Collaborating with other team related such as cashier and kitchen team• Making financial reports of selling in everyday