Senior Operations Specialist
Current▪ Validation Senior Controller, Validation Unit- Completed daily validation of 70 to 100 various daily transactions related to personal,auto, and SME finance, as well as after-sale requests, and block/unblock validation.- Accountable for preparing management reports. Including MIS, monthlyreconciliation, department daily productivity, and SME takaful insurance.- Accountable for testing of Temenos-t24-powered banking system prior to 2024release.- Spearheaded the training of the DIB Retail Asset Operation Team on theTemenos-t24 system functions.- Assigned Project Champion designation by upper management to lead/train over 50employees of different positions on banking system functionalities.▪ Senior Officer & Team Lead, SME Finance Unit- Successfully validated SME finance transactions at a rate of 60 transactions permonth, covering approximately 20 million AED.▪ Personal finance and Auto finance Supervisor- Fulfilled processing of ~1400 monthly personal & auto finance transactions.▪ Operational Auditor (Transactional Reviewer)- Responsible for review and rectification of all manual accounting transactions forover 45 Retail Asset Operation (RAO) users.- Successfully mitigated annual department operation loss/near-miss by 70-95%.▪ Reconciliation Accountant- Accountable for handling and managing all GL and sub-GL accounts owned by RAO- Ensured RAO adherence to risk-management and compliance standards.▪ After Sales Services Supervisor- Completed processing of ~60 various after-sale requests. Including early settlement,
