To supervise the housekeeping opertion ensuring that the hotel stander and procedures are fully know and followed.To supervise that all designated rooms are papered as per stander and according to guest request and needs.Chanag stauts of room correctly.Supervise thar all designated public area are cleaned and maintain as per established standards, set-up and schedule.Make daily room and public area inspection as per designated section and to report any deviation from standard set_ups and maintenance.Fellow up on the out service rooms.Ensure proper linen supply for designated floors.Offer assistance ar any time in the operation and monitor.highlight and suggest improvement on any dysfunction.Ensure the strict control of room key and section keys.Report all lost and found item to your superior immediately upon finding them.Respect lost and found procedures.Be aware of all VIP visiting in the hotel.Ensure all the guest enjoy their stay being offered the finest personal service.Manag any guest complaint in professional manner,by owning it.resolving it to the guest satisfaction and recording it.Handle guest request and follow-up guest history record.

Responsible for training of all room attendant.Ensure all floor stocked broperly and adherence to all pars.Ensure the stander of guest rooms are equal to our high degree of excellence.Inspect and complete insepection reports.Immediately report and keep record any maintenance issue and ensure to follow up with engineering until the said maintenance is done.Responsible for the cleanliness stander of all area.Keep halls clear of trash,soiled linen,cribs and other guest service equipment.Be responsible for input all status of guest room.Exhibit a high degree of gracious hospitality ,greet customer all times and exhibit philosophy of one stop shopping