Detail-oriented IT Support Professional with a Bachelor's degree in Computer Applications, experienced in diagnosing and resolving technical issues, managing user accounts, and configuring network devices. I am certified in Microsoft Certified Systems Engineer (MCSE), Windows Server 2022, Linux, and Technical Support Fundamentals.In addition, I am well-versed in Microsoft 365, providing reliable desktop and help desk support. My fluency in Arabic and proficiency in English, coupled with my basic knowledge of German and Hindi, allow me to adapt to diverse technological environments and communicate effectively.With a passion for IT support and network engineering, I am committed to leveraging my technical expertise and multilingual abilities to contribute to a forward-thinking organization.