Ahmed E. Email and Phone Number
A highly experienced IT professional with over 15 years of experience in Data Center, and Infrastructure operations, Systems Administration, and Cloud Computing. Certified in multiple technology domains from Microsoft, VMware, Dell Technologies, and Cisco, with proven track record of managing and optimizing IT Infrastructure for major corporations.
Dell Technologies
View- Website:
- delltechnologies.com
- Employees:
- 128606
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Principal Engineer, Infrastructure Managed ServicesDell TechnologiesCairo, Cairo Governorate, Eg -
Principal Engineer, Service DeliveryDell Technologies Oct 2021 - PresentCairo, Egypt -
Sr. Professional Services Engineer -Data Center || Vmware || Dell EmcMetra Computer Llc Dec 2019 - Sep 2021Cairo Governorate, Egypt• Design Implement and configure VMware vSphere, vCenter, vRealize Log Insight, vSphere Replication, and Site Recovery Manager.• Design Implement and configure VMware NSX-T Data Center.• Design Implement and configure VMware vSAN• Design Implement and configure VMware vRealize Operation, vRealize Automation. • Design Implement and configure EMC storage VNX, UNITY, XTREMEIO, VMAX, PowerMAX, Data Domain, and Isilon. • Design Implement and configure EMC VxRail Appliance.• Implement and configure Blades, and Rack Mount Compute solutions.• Engineering of SA-related solutions for various project and operational needs.• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.• Develop and maintain installation and configuration procedures.• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.• Maintain operational, configuration, or other procedures.• Perform periodic performance reporting to support capacity planning.• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. • Write training manuals, SOW, Configurations and Installatallations workbooks.• Follow up with customers to ensure issue has been resolved. -
Sr. Professional Services Engineer - Data Center || Vmware || Dell EmcSystems Engineering Of Egypt - See Mar 2017 - Dec 2019Cairo Governorate, Egypt• Design Implement and configure VMware vSphere, vCenter, vRealize Log Insight, vSphere Replication, and Site Recovery Manager.• Design Implement and configure VMware vSAN• Design Implement and configure VMware vRealize Operation, vRealize Automation. • Design Implement and configure EMC storage VNX, UNITY, XTREMEIO, Data Domain, and Isilon. • Design Implement and configure EMC VxRail Appliance.• Design and Implement and configure Microsoft solutions (DNS, Active Directory, Exchange, Hyper-V, SCVMM, SCOM, and SCCM. • Implement and configure Blades, and Rack Mount Compute solutions.• Engineering of SA-related solutions for various project and operational needs.• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.• Develop and maintain installation and configuration procedures.• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.• Maintain operational, configuration, or other procedures.• Perform periodic performance reporting to support capacity planning.• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. • Write training manuals, SOW, Configurations and Installatallations workbooks.• Follow up with customers to ensure issue has been resolved. -
Sr. Data Center EngineerAviation Information Technology (Avit) Sep 2014 - Mar 2017• Engineering of SA-related solutions for various project and operational needs.• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.• Provision Cisco UCS servers, configure networking, and storage.• Implement and configure high availability solutions using VMware vSphere and CISCO UCS Unified Computing.• Develop and maintain installation and configuration procedures. • Contribute to and maintain system standards.• Research and recommend innovatively, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. • Perform regular file archival and purge as necessary.• Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.• Maintain operational, configuration, or other procedures.• Perform periodic performance reporting to support capacity planning.• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. -
Senior System EngineerAvit - Aviation Information Technology Feb 2010 - Feb 2014 -
It Helpdesk And SupportAviation Information Technology (Avit) Dec 2009 - Dec 2010• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Answering user inquiries regarding computer software or hardware operation to resolve problems.• Respond to email messages for customers seeking help.• Write training manuals.• Follow up with customers to ensure issue has been resolved.• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.• Overseeing the daily performance of computer systems.• Entering commands and observing system functioning to verify correct operations and detect errors.• Setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.• Installing and performing minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.• Maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities.• Design, install, and maintain various telecommunications and computer systems.• Design, install, and maintain client/server-based local and wide area networks (LANs and WANs).• Provide regional technical assistance to overseas missions via telephone, e-mail and on-site visits.• Perform technical site surveys to determine structural and technical requirements.• Perform manual installation operations as required.• Following established safety regulations, work in and around electrical service panels and Uninterruptible Power Source (UPS) units. These duties include changing batteries, taking electrical measurements and making appropriate electrical connections as required. -
Helpdesk ExecutiveAracam Info Tech Jul 2008 - Dec 2009• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Respond to queries either in person or over the phone.• Write training manuals.• Train computer users.• Maintain daily performance of computer systems.• Respond to email messages for customers seeking help.• Ask questions to determine nature of a problem.• Walk customer through problem-solving process.• Install, modify, and repair computer hardware and software.• Run diagnostic programs to resolve problems.• Resolve technical problems with Local Area Networks (LAN).• Install computer peripherals for users.• Follow-up with customers to ensure issue has been resolved.• Gain feedback from customers about computer usage.• Run reports determining malfunctions that continue to occur.
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Technical Support SpecialistDms Jul 2007 - Jul 2008• Provide client support and technical issue resolution.• Configuration of client's equipment• Configure software to connect to Internet application servers.• Provide training to clients in the use of system and applications as related to Internet.• Obtain general understanding of OS and application operations.• Identify and correct or advise, on operational issues in client computer systems. • tools.
Ahmed E. Education Details
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It - AcademyInformation Technology -
Ahmed Lotfy Military SchoolHigh School -
Advanced AcademyGood
Frequently Asked Questions about Ahmed E.
What company does Ahmed E. work for?
Ahmed E. works for Dell Technologies
What is Ahmed E.'s role at the current company?
Ahmed E.'s current role is Principal Engineer, Infrastructure Managed Services.
What schools did Ahmed E. attend?
Ahmed E. attended It - Academy, Ahmed Lotfy Military School, Advanced Academy.
Who are Ahmed E.'s colleagues?
Ahmed E.'s colleagues are Corey Stockhoff, Andrej Vajda, Alex Holladay, Luiza Maciel Espindola, Minal Verma, Josh Mccormack, Adam Shaw.
Not the Ahmed E. you were looking for?
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Ahmed Ebrahim
Freelancer Trainer | Quality Manager | Lssyb | Tqm | Tot | Qa And Sqc Diploma | Operations Research DiplomaCairo, Egypt -
Ahmed Saad
Project Manager & Commissioning Engineer At International Control Systems Co. - IcsEgypt
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