-Conducting market research to identify selling possibilities and evaluate customer needs.-Actively seeking out new sales opportunities through calling, networking and social media.-Setting up meetings with potential clients and listening to their wishes and concerns.

• Responsible to answer all inquiries ensuring that every customer is served in an efficient, thorough and courteous manner.• Responsible to ensure all required tasks are completed accurately and within given time frames.• Completing calls and emails in a manner that maintains quality and quantity.• Ask proper discovery questions to understand customer needs and recommend the best solutions and travel packages.• Responds promptly to inquiries and book… Show more • Responsible to answer all inquiries ensuring that every customer is served in an efficient, thorough and courteous manner.• Responsible to ensure all required tasks are completed accurately and within given time frames.• Completing calls and emails in a manner that maintains quality and quantity.• Ask proper discovery questions to understand customer needs and recommend the best solutions and travel packages.• Responds promptly to inquiries and book reservations.• Performing inbound and outbound calls to assist the customer with past, current, and future bookings• Identifying and escalating issues for resolution with a proper follow-up.• Handling offline requests. Show less

• Ask discovery questions to identify customers' needs and recommend the best products according to their lifestyles and budget.• Memorize each product and design a sales proposition once customer need is identified.• Follow up on the sales process and related operational activities.

• To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve.• To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.• To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.• To priorities customer service above all other tasks.• To provide support by maintaining an optimal store image that is attractive to customers at all times.

• Acknowledge and resolve customer requests.• Listen attentively to customers inquiries to identify the root causes of the query to provide optimal resolution.• Communicate and coordinate with colleagues as necessary.• Track customer complaint resolution and follow-up when and if needed.