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Ahmed Ghaleb Email & Phone Number
Sr. Director IT
at
RSA Security
1 work email found
@msn.com
1 phone found area 111
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Director IT
Location
Egypt, Egypt, Egypt
Company size
Who is Ahmed Ghaleb? Overview
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Quick answer
Ahmed Ghaleb is listed as Sr. Director IT at RSA Security, a company with 2719 employees, based in Egypt, Egypt, Egypt. AeroLeads shows a work email signal at msn.com, phone signal with area code 111, and a matched LinkedIn profile for Ahmed Ghaleb.
Ahmed Ghaleb previously worked as Director, IT Service Operations at Rsa Security and Sr. Manager, IT Service Operations at Rsa Security. Ahmed Ghaleb holds Diploma In Business Administration from The German University In Cairo.
Company email context
Email format at RSA Security
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{first}_{last}@msn.com
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AeroLeads found 1 current-domain work email signal for Ahmed Ghaleb. Compare company email patterns before reaching out.
Profile bio
About Ahmed Ghaleb
•Over twelve years of experience in configuring and troubleshooting Windows Server 2012 and Active Directory Domain Services•Multi-vendor experience especially for Microsoft, BES “BlackBerry Enterprise Server” and Websense Web Security•Instructor skills performing both training materials preparation and session’s delivery either on-site or remotely•Management and supervision skills with two years of experience in supervising Service Desk Team and completing Cloud Client Computing project “Wyse Technology”•IT Finance knowledge; experience in optimization and cost reduction for both capital expenditure (CAPEX) and operational expenditure (OPEX)•Wide knowledge about TCP/IP networking and general networking layers and concepts.•Implemented system center 2012 family under hyper-V 2012•Basic background of Microsoft Operations Framework (MOF) •Basic knowledge of CISCO switches and routers•Basic knowledge of IBM Blade Servers
Listed skills include Windows, Problem Solving, Troubleshooting, Active Directory, and 32 others.
Current workplace
Ahmed Ghaleb's current company
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Rsa Security
8 roles
Ahmed Ghaleb work experience
A career timeline built from the work history available for this profile.
Director, It Service Operations
Current
Jul 2024 - Present
Sr. Manager, It Service Operations
Oct 2022 - Jul 2024
Manager, It Service Operations
May 2021 - Oct 2022
On-Site Support Team Leader
- Build the team that will provide Best-in-Class Service
- Create an environment of exceptional customer service, technical expertise, productivity, efficiency and quality in staff performance
- On-Site Service delivery and service management – manage relationship and hand-offs between On-Site Support and Service Desk.
- Ensure all operational and service level agreements (OLAs and SLAs) are met and the service meets the expectations of the customers
- Lead the continuous improvement of On-Site Services operations by driving frequent reviews of survey feedback, evaluation of SLA data and deep ticket analysis in order to identify and implement improvement opportunities
- Continuously seek and develop innovative solutions to business problems leading the change and adoption of new processes, services and technologies to meet the needs of the business and key stakeholders
Mar 2019 - May 2021
Service Desk Team Leader
- In addition to my position as a System Administrator, I have been assigned to be the Service Desk Team Leader with the following responsibilities:
- Manage the Service Desk Team to provide first-level technical support
- Act as a further escalation point for unresolved or escalated calls
- Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries
- Report to senior managers on any issue that could significantly impact the business
- Take overall responsibility for incident management and request fulfillment on the Service Desk
Oct 2015 - Mar 2019
System Administrator
- Provide technical support and application maintenance to provide second-level technical support and problem resolution.
- Provide technical support for IT services.
- Develop and implement client/server applications in accordance with business requirements
- Determine user requirements
- Develop and Implement Active Directory Domain Services under both Windows 2003, 2008 and 2012
- Manage Microsoft Forefront Threat Management Gateway (TMG) all across Al-Mansour Automotive sites in Dubai, Egypt, Iraq and Libya
Aug 2010 - Mar 2019
Senior Service Desk Representative
- Troubleshooting, Analyzing and problem solving for Windows OS, related applications and peripherals.
- End-to-End user support for any IT related problem both software and hardware
Sep 2009 - Aug 2010
Team & coworkers
Colleagues at RSA Security
Other employees you can reach at rsa.com. View company contacts for 2719 employees →
AR
Ahmed Rashad
Colleague at Rsa Security
Alexandria, Egypt, Egypt
View →
FN
Fairoz Nadaf
Colleague at Rsa Security
Bengaluru, Karnataka, India, India
View →
WM
Wendy Mcdermott
Colleague at Rsa Security
Greater Boston, United States
View →
DD
Deepthi D H
Colleague at Rsa Security
Bengaluru, Karnataka, India, India
View →
RS
Rolf Stevenson
Colleague at Rsa Security
Cheshire, Connecticut, United States, United States
View →
JN
Jon Nicholas
Colleague at Rsa Security
Reading, England, United Kingdom, United Kingdom
View →
LW
Lance Walley
Colleague at Rsa Security
Overland Park, Kansas, United States, United States
View →
AK
Abhishek Kumar
Colleague at Rsa Security
Vellore, Tamil Nadu, India, India
View →
SQ
Simo Qwabe
Colleague at Rsa Security
Durban, KwaZulu-Natal, South Africa, South Africa
View →
HS
Hetal Singh
Colleague at Rsa Security
Greensborough, Victoria, Australia, Australia
View →
Ahmed Rashad
Colleague at Rsa Security
Alexandria, Egypt, Egypt
View →
FN
Fairoz Nadaf
Colleague at Rsa Security
Bengaluru, Karnataka, India, India
View →
WM
Wendy Mcdermott
Colleague at Rsa Security
Greater Boston, United States
View →
DD
Deepthi D H
Colleague at Rsa Security
Bengaluru, Karnataka, India, India
View →
RS
Rolf Stevenson
Colleague at Rsa Security
Cheshire, Connecticut, United States, United States
View →
JN
Jon Nicholas
Colleague at Rsa Security
Reading, England, United Kingdom, United Kingdom
View →
LW
Lance Walley
Colleague at Rsa Security
Overland Park, Kansas, United States, United States
View →
AK
Abhishek Kumar
Colleague at Rsa Security
Vellore, Tamil Nadu, India, India
View →
SQ
Simo Qwabe
Colleague at Rsa Security
Durban, KwaZulu-Natal, South Africa, South Africa
View →
HS
Hetal Singh
Colleague at Rsa Security
Greensborough, Victoria, Australia, Australia
View →
3 education records
Ahmed Ghaleb education
Diploma In Business Administration
Bachelor’S Degree, Computer Systems
Faculty Of Computer And Information Sciences, Ain-Shams University
High School Certificate
El Rowad Language School
FAQ
Frequently asked questions about Ahmed Ghaleb
Quick answers generated from the profile data available on this page.
What company does Ahmed Ghaleb work for?
Ahmed Ghaleb works for RSA Security.
What is Ahmed Ghaleb's role at RSA Security?
Ahmed Ghaleb is listed as Sr. Director IT at RSA Security.
What is Ahmed Ghaleb's email address?
AeroLeads has found 1 work email signal at @msn.com for Ahmed Ghaleb at RSA Security.
What is Ahmed Ghaleb's phone number?
AeroLeads has found 1 phone signal(s) with area code 111 for Ahmed Ghaleb at RSA Security.
Where is Ahmed Ghaleb based?
Ahmed Ghaleb is based in Egypt, Egypt, Egypt while working with RSA Security.
What companies has Ahmed Ghaleb worked for?
Ahmed Ghaleb has worked for Rsa Security, Schneider Electric, and Al-Mansour Automotive.
Who are Ahmed Ghaleb's colleagues at RSA Security?
Ahmed Ghaleb's colleagues at RSA Security include Ahmed Rashad, Fairoz Nadaf, Wendy Mcdermott, Deepthi D H, and Rolf Stevenson.
How can I contact Ahmed Ghaleb?
You can use AeroLeads to view verified contact signals for Ahmed Ghaleb at RSA Security, including work email, phone, and LinkedIn data when available.
What schools did Ahmed Ghaleb attend?
Ahmed Ghaleb holds Diploma In Business Administration from The German University In Cairo.
What skills is Ahmed Ghaleb known for?
Ahmed Ghaleb is listed with skills including Windows, Problem Solving, Troubleshooting, Active Directory, Windows Server, System Administration, Microsoft Office, and Dns.
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