Ahmed Hammad Email & Phone Number

Riyadh, Sa

Egypt

Overseeing the Revenue Assurance and Fraud Prevention/Management activities.Ensuring optimal security of company’s revenues and optimal prevention of fraud and leakages impacting company’s financials.* Constantly implement and improve controls and checks in areas of RA&FM.* Continuously ensure that published tariffs are indeed implemented tariffs on the systems.* Perform regular reconciliation and (gap) analysis of revenue streams.* Propose/suggest solutions to avoid… Show more Overseeing the Revenue Assurance and Fraud Prevention/Management activities.Ensuring optimal security of company’s revenues and optimal prevention of fraud and leakages impacting company’s financials.* Constantly implement and improve controls and checks in areas of RA&FM.* Continuously ensure that published tariffs are indeed implemented tariffs on the systems.* Perform regular reconciliation and (gap) analysis of revenue streams.* Propose/suggest solutions to avoid occurrence of issues.* Manage End to End TCG, Bypass and RA&FM system tools, from RFQ to implementations and analysis of issued reports, so that it provides clear value addition to RAFM activities.* Design innovative processes, system and structural solutions to enhance department metrics.* Ensure continuous review of Revenue Assurance Framework, Fraud, ERM & Internal Control frame works to improve efficiency and effectiveness * Ensure Risk analysis of related new/changes in systems, policies, processes & products to recommend preventive & corrective measures.* Improving proactive and reactive measures to manage RA & Fraud risks at the acceptable level. Show less

Egypt

* Responsible of the design, architecture, implementation, and support of existing and next generation of fraud Types through Fraud Management Systems (FMS). * Telecom fraud trends and threats, loss mitigation and cost reporting related to fraud, etc.* Supporting and expanding the existing fraud operations and monitoring programs with a focus on effective working relationships with business users and Technical peers regarding all aspects of fraud management including people… Show more * Responsible of the design, architecture, implementation, and support of existing and next generation of fraud Types through Fraud Management Systems (FMS). * Telecom fraud trends and threats, loss mitigation and cost reporting related to fraud, etc.* Supporting and expanding the existing fraud operations and monitoring programs with a focus on effective working relationships with business users and Technical peers regarding all aspects of fraud management including people, processes, and technologies.* Hands-on experience managing telecommunication fraud detection and prevention programs as well as providing leadership, management, or mentoring of fraud team personnel. also take a lead role in collaborating with other teams (both technical and non-technical) and driving business requirements and needs into fraud detection and prevention solutions.* Manage the fraud prevention, detection and investigation processes to ensure that fraud cases are identified, solved, and reported in a timely and organized manner.* Formulate fraud control and risk management strategies.* Prepare and maintain reports and trending data associated with telecommunication fraud.* Participate in conducting risk analysis of new products, projects and services.* Coordinate closely with other business functions for correction of highlighted issues and for developing preventive controls to mitigate fraud risk.* Recommend fraud prevention processes, system enhancements and define rules/alarms based on trends, patterns and fraud practices.* Monitor the individual performance of team members and providing technical or personnel-related guidance where needed.* Develop and manage training content and strategies for new fraud analysts/investigators.* Work and communicate effectively with the vendors. Show less

> I am responsible of the following areas:- 1. Fraud Management System2. E-Topup Solutions (Telepin) 3. Payment solutions--> Duties and responsibilities in Fraud management System* Project manager for Fraud management system (Connectiva) and (HP Central View).* Writing Request for Proposals (RFPs) for fraud management system.* Discuss and evaluate the bidder respond on RFP.* Member of steering committee for selecting fraud management system.*… Show more > I am responsible of the following areas:- 1. Fraud Management System2. E-Topup Solutions (Telepin) 3. Payment solutions--> Duties and responsibilities in Fraud management System* Project manager for Fraud management system (Connectiva) and (HP Central View).* Writing Request for Proposals (RFPs) for fraud management system.* Discuss and evaluate the bidder respond on RFP.* Member of steering committee for selecting fraud management system.* Analyzing business requirement.* Solution architecture for new products.* Create file adapters and Database adapter to collect data from different network nodes ( Billing –BSCS , IN , ERP, Mediation, Customer support systems, E-Topup, Charging system, GGSN, Switches, Vouchers, TAPIN, TAPOUT ….)* Create new alarms for Fraud detection* Exposure monitoring - alerts you to pre-defined violations* Reporting on different Fraud Activities along with recommendations on corrective and preventive measures.* Analysis of processes affecting company’s revenue and ensure proper controls to minimize fraud.* Analyze and resolve systems problems in fast way without impacting the business.* Risk Assessment of new/existing products.* monitoring of any possible Fraud opportunities due to technical weaknesses or defects to ensure detection as early as possible* Analyze fraud Cases and support reengineering of processes in order to prevent fraud.* Design multiple important tools used in the investigation.* Design new module for Subscription Fraud (Black List).-->Duties and responsibilities in E-Topup solution (Telepin)* Solution architecture* identify and define business needs* provide solution to meet market needs* Apply bill payment and deposit through Telepin.* Define multiple Type of recharge.* Build the hierarchy of distributer, agents and dealers. * Using Telepin in Mobile commerce.* Share in RFP for E-Topup and Mobile payments Solutions.* Share in discussion and bidder evaluations. Show less

> I am responsible of the following areas:-1. Rating & Billing systems.2. Interconnect systems.--> Duties and responsibilities in Rating & Billing* Over 5 years of experience in the telecom application System Analysis, design, development, and implementation* Generate and monitor call rating processing for international calls.* Generate and monitor the invoice processing for international calls.* Apply new / modification on rates* Apply promotion on… Show more > I am responsible of the following areas:-1. Rating & Billing systems.2. Interconnect systems.--> Duties and responsibilities in Rating & Billing* Over 5 years of experience in the telecom application System Analysis, design, development, and implementation* Generate and monitor call rating processing for international calls.* Generate and monitor the invoice processing for international calls.* Apply new / modification on rates* Apply promotion on event base or on total bill amount.* Analyze and resolve errors with CDR file records.* Analyze and resolve billing disputes.* Ensure accuracy and integrity of the daily operation of the billing functions. * Run daily billing system scripts, rating and billing programs to produce accurate and timely invoices. * Suggest improvements or enhancements to existing processing systems to management in order to increase customer satisfaction or improve productivity. * Designed, development, and implemented online payment system (Collection)* I have Basic knowledge of Convergys –Infinys Rating and Billing system (new system) :- > Participation in Vendor Assessment and analysis.> Analyze the Infinys Rating and billing system to meet our requirement and solve our problems in the old system.> Participate in Base Configuration for Infinys Rating and billing system. > One of the Data cleansing team which responsible for cleaning international database as “Referential integrity and Duplication.> One of the Data migration team which responsible for extract and migrate data .--> Duties and responsibilities in Interconnect systems * Reference data Setup and maintenance,Error Enquiry, /CDR correction and reprocessing, batch processing etc) and managing and addressing requirements (Internal and Regulatory) helping in Revenue sharing, Billing and Settlement between operators, carriers. * Expertise in incoming and outgoing Traffics. * Design many complicated reports using Crystal reports. Show less

* Business application analysis* Design and develop applications* (Control Systems - Law Affairs - Clinic - etc.....)