Ahmed Kamel Email & Phone Number

Cairo, Egypt

Egypt

Social media specialist, responsible for creating and publishing content on all social media platforms, including Facebook, Twitter, and Instagram, communicating with social media followers, including responding to queries in a timely manner to grow an audience, build brand awareness, staying up to date on best practices and emerging trends in social media, Preparing monthly reports on social media performance.

Al Jizah, Egypt

Ensure that client expectations are met during the operation process. Investigate customer complaints.developing agents by giving them honest feedback throughcoaching sessions.

Cairo, Egypt

Making “Reservations , modifications “on customer’s flights through Amadeus Gds system.Dealing with Airlines in some critical situations, for example (no show situations, less than Two hours for the flight).Modify hotel reservations for customers as well. Making “Reservations, modifications “on customer’s flights through Amadeus Gds system. Dealing with Airlines in some critical situations, for example (no show situations, less than Two hours for the flight). Modify hotel reservations for customers as well.

Al Jizah, Egypt

Trying to save food orders in case of any issues could happen, preventing order to be delivered successfully,to the customer.calling vendors and customers sometimes in criticalsituation.Perform updates, data entry and produce periodic reports on back-office applications.

Al Jizah, Egypt

My main job was dispatching food orders through the system.Providing helpful information, answering questions, and responding to complaints.

Marketing & Sales Diploma, Marketing

Bachelor'S Degree, Information Technology, Good