• Managed Odoo ERP, Foodics POS, and Deliverect for seamless operations• Resolved technical issues remotely, enhancing IT support for multiple branches• Collaborated on IT policies and infrastructure, ensuring robust tech frameworks• Supported end-users, enforced data security, and advocated for IT advancements• Assist in overseeing comprehensive IT infrastructure, encompassing hardware, software, and networks• Liaise with IT vendors and service providers to guarantee… Show more • Managed Odoo ERP, Foodics POS, and Deliverect for seamless operations• Resolved technical issues remotely, enhancing IT support for multiple branches• Collaborated on IT policies and infrastructure, ensuring robust tech frameworks• Supported end-users, enforced data security, and advocated for IT advancements• Assist in overseeing comprehensive IT infrastructure, encompassing hardware, software, and networks• Liaise with IT vendors and service providers to guarantee superior service delivery• Offer hands-on support to end-users, addressing IT queries and facilitating troubleshooting• Uphold stringent data security measures and ensure compliance with relevant regulations• Monitor IT system performance, conducting analyses to pinpoint enhancement opportunities• Create and update essential IT documentation, including user guides, training resources, and policy manuals• Remain abreast of emerging tech trends, advocating for innovative solutions to boost organizational efficiency and effectiveness. Show less

• Experise in POS systems installation and configuration, including NCR, Omega, and Foodics, ensuring seamless retail operations• Proficient in SEDCO queuing system setup, enhancing customer service efficiency• Skilled in deploying new hardware and optimizing system performance for business needs• Adept at creating user accounts, configuring permissions, and securing passwords to uphold network integrity• Proven track record in diagnosing and resolving… Show more • Experise in POS systems installation and configuration, including NCR, Omega, and Foodics, ensuring seamless retail operations• Proficient in SEDCO queuing system setup, enhancing customer service efficiency• Skilled in deploying new hardware and optimizing system performance for business needs• Adept at creating user accounts, configuring permissions, and securing passwords to uphold network integrity• Proven track record in diagnosing and resolving network faults, minimizing downtime• Provides exceptional technical support, improving user experience across networked environments• Manages hardware inventory and coordinates the delivery of IT assets, ensuring resource availability• Implemented temperature monitoring solutions in freezers, maintaining product quality standards• Resourceful in researching and implementing IT solutions to address and rectify operational challenges• Demonstrated ability in configuring, testing, and maintaining network equipment to support organizational infrastructure Show less

Programming HR systemNetwork maintenanceInstalling new hardware Management of firewall systemSetting up user accounts, permissions and passwordsOverseeing security of all systems, especially the internet, and installing antivirus protectionFixing network faultsTechnical support for people using the networkTraining staff on new systems

administrator of ERP systemNetwork maintenanceInstalling new hardware Management of firewall systemSetting up user accounts, permissions and passwordsOverseeing security of all systems, especially the internet, and installing antivirus protectionFixing network faultsTechnical support for people using the networkTraining staff on new systems

Recommend and implement Network securitySystems analysis of the companySuggesting IT solutions to business problemsMaking sure all IT meets industry standardsSetting up user accounts, permissions and passwordsOverseeing security of all systems, especially the internet, and installing antivirus protectionSpeaking to management team/clients to find out what they want and to advise them objectively on where IT might make a difference to the businessAdjusting the plans… Show more Recommend and implement Network securitySystems analysis of the companySuggesting IT solutions to business problemsMaking sure all IT meets industry standardsSetting up user accounts, permissions and passwordsOverseeing security of all systems, especially the internet, and installing antivirus protectionSpeaking to management team/clients to find out what they want and to advise them objectively on where IT might make a difference to the businessAdjusting the plans where neededKeeping management and clients updated on progress Show less

Support for the staff of Saudi Arabian Airlines at the Al-Ahsa airportTechnical support for people using the networkNetwork maintenanceInstalling new hardware Working with employees to identify computer problems and advising on the solutionLogging and keeping records of employee queries

Installing new softwareInstalling new hardware Working with employees to identify computer problems and advising on the solutionLogging and keeping records of employee queries