Streamlined workflow processes for a General Authority, achieving a 30% improvement in efficiency, by optimizing operational pipelines and addressing key bottlenecks.Resolved critical bugs in the business workflow, which prevented null data propagation, ensuring seamless downstream processing.Designed and implemented 15+ dynamic features, including Word templates with custom fonts and an advanced e-library system supporting structured data and customizable headers.Enhanced usability for core processes, improving user experience and reducing processing times.Delivered 7+ detailed reports, including yearly and quarterly summaries, using custom page layouts and font styles tailored to client needs.Upgraded existing email service templates and developed new automated email solutions for improved communication workflows.Created dynamic statistical reports to provide actionable insights into user activities.Integrated HTTPS protocols across multiple .NET and Java applications for a Government Authority, ensuring secure and compliant communication channels.

Led the development team for a new product that covers the needs of Insurance companies which meets all of the customer’s needs and reduced the time needed to process the Insurance info by 40 percent by re-structuring the data model of their Insurance system requirements and its data integrity.Identified gaps in our Pharmaceutical system and worked closely with our quality assurance department to ensure proper handling of these defects which caused a 90 percent increase in system maturity.Demonstrated ability to lead by leading the build of 30+ efficient features in both our Pharmaceutical and Educational solutions.Active collaboration in stakeholder meetings with a cross-functional team to define and plan for the product’s next phases and to produce innovative ideas.

Standardized our Accounting System with global standards and linked its operations with 3+ important modules by using lean Agile development methodologies and sprint planning.Configured 8+ systems on multiple servers on IIS using online and on-premise servers.Demonstrated expertise in documenting and translating client needs into easy-to-understand solutions by documenting the requirements for 3+ products.Proficiently troubleshot simple and complex technology issues for 4+ assigned projects using problem-solving.Tested and maintained 2 complex software products to ensure strong functionality and optimization.Recommended improvements to existing software programs as necessary which led to an increase in the system’s stability by 80 percent by refactoring the needed code for certain modules.Provided feedback, mentoring, and leadership for 5+ junior employees and fresh graduate students.

Provided support for old code and developed new ones to enhance existing applications to include 30+ features in multiple modules including Accounting, Sales, HR, and Supply Chain modules.Extended functionality by adding multiple online portals that included items from the Sales, Cars, and HR modules alongside a new portal for online ordering for customers. This improved accessibility by 30 percent by adding these portals which became an extension of the system.Designed and developed 4+ MSSQL databases based on best practices.Regularly communicated with management and technical support colleagues to ensure that any potential issues could be addressed promptly which increased development efficiency by 30%.Utilized software engineering expertise to develop products throughout the software development life cycle to boost efficiency, from ideation and requirements definition through to development and successful deployment, resulting in 60 percent less deployment time by using a structured approach for deployment by using root-cause analysis.

Gathered requirements from clients alongside senior engineers for major customizations in the Sales module.Participated in writing and planning for the written document of client requirements with SRS Documents.

Debug issues whether related to code or database under minimal supervision from senior engineers.Participated in the discussion of current issues and possible solutions for them for the ERP product starting with the Supply Chain module.

Edited static website for clients.Gathered user requirements for the design from clients and implemented the required edits as requested.