- provide day-to-day support to HIS/ERP Users inside Alsalam Group.-Report HIS/ERP issues to the vendors and open tickets and followed it up until resolution.-Testing resolved issues in HIS/ERP and new modification if any. -Coordinate with all radiologists and perform troubleshoot on systems and administer everyday activities of PACS system. -Install and provide support to remote workstations and monitor all complex application administration and perform tests on same and recommend changes to improve working of PACS unit. -Analyze user processes and ensure optimal utilization of same and provide end user support at all times. -Monitor all tasks and resolve all issues related to PACS/RIS applications and associate equipment’s, perform troubleshoot on all moderate and complex issues and provide appropriate feedback. -Maintain knowledge on all PACS systems and work processes and monitor all logs for error in applications. -Coordinate with vendors and various departments to resolve all issues and perform troubleshoot on PACS system to provide application support and maintain system tables. -Analyze and design various user access applications and ensure data security and ensure effective configuration changes to all applications. -Oversee all tests on systems and ensure effective implementation of all test process, analyze results and recommend upgrades or changes to avoid workstation crash. -Ensure compliance to standard operating procedures for all applications and install and upgrade all projects. -Monitor all system performance and ensure maintenance of all quality control programs. -Provide training to all new users and vendors for all PACS systems.-Perform troubleshoot on systems and resolve all hardware and network issues.

Motoring local network and take quick action to resolution for any issue. Triage tickets for immediate resolution or transfer to another party.Desktop support and installation of approved applications.Desktop/Laptop imaging.Moves, adds, deletes – computer equipment / VoIP phonesMoves, adds, deletes – personnel / system securityRemote diagnostics of employee and vendor home office machines and connectivity (web platform / applications / VPN / VOIP)Maintains office equipment such as printers, scanners, and fax machines

-Coordinate with all radiologists and perform troubleshoot on systems and administer everyday activities of PACS/RIS system. -Install and provide support to remote workstations and monitor all complex application administration and perform tests on same and recommend changes to improve working of PACS/RIS unit. -Analyze user processes and ensure optimal utilization of same and provide end user support at all times. -Monitor all tasks and resolve all issues related to PACS/RIS applications and associate equipment’s, perform troubleshoot on all moderate and complex issues and provide appropriate feedback. -Maintain knowledge on all PACS/RIS systems and work processes and monitor all logs for error in applications. -Coordinate with vendors and various departments to resolve all issues and perform troubleshoot on PACS/RIS system to provide application support and maintain system tables. -Analyze and design various user access applications and ensure data security and ensure effective configuration changes to all applications. -Oversee all tests on systems and ensure effective implementation of all test process, analyze results and recommend upgrades or changes to avoid workstation crash. -Ensure compliance to standard operating procedures for all applications and install and upgrade all projects. -Monitor all system performance and ensure maintenance of all quality control programs. -Provide training to all new users and vendors for all PACS/RIS systems.-Perform troubleshoot on systems and resolve all hardware and network issues.

visiting the telecom tower and make survey and make a design for new projects and installations.