Ahmed Seif Eldin Email and Phone Number
14 years of practical experience, obtained a bachelor degree in Commerce from Ain Shams University. Excellent communication skills and ability related to all levels of commercial and social contacts and goal oriented with clear vision of work demands and responsibilitiesEducational Certificates* Bachelor of Commerce Ain Shams University, Cairo, Egypt* Certified Broker (Abu Dhabi Exchange, Dubai Financial Market & NASDAQ DUBAI)* Certified Operations Manager " Emirates Securities and Commodities Authority” * Bachelor technical analysis ''Trend University''* Chartered Institute for Securities & Investment /UK - Certified (Trading, Compliance & Operations Manager)A. Introduction to international investmentB. UAE RegulationC. Global SecuritiesD. Operations RiskE. CFA – 1st level Attended Courses* Sales techniques and negotiations for targets achievement (AT&T)* Marketing tools & techniques (Ameco Tech)* Technical analysis course '' Saudi Arabia (Eliot waves) ''* Insights (Monitoring & Coaching for improved call center performance)* Securities & Commodities Authority (Strategic Planning & Organization Management)* NASDAQ Dubai (Introduction to market abuse).* Securities & Commodities Authority (Behavioral Attitudes in Valuating Securities) * Securities & Commodities Authority (Capital Market Tools and Mechanisms)Professional user on the following software:Microsoft Office (All Applications) HorizonEquatorX-StreamFit back office system Broker Vision OMS (Order Management System) CRM (Customer relationship management)BloombergMT4Metastock Areas of Experience & knowledge:- Trading Management- Operations Management - Compliance & audit- Relationship management- Sales & Marketing - Forex Trading - Assets Management Implemented Projects:* Mubasher Call Center
Al Ahly Financial Investments Management
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Head Of Business Development Dep.Al Ahly Financial Investments ManagementCairo, Cairo Governorate, Eg -
Busniess Development ManagerMubasher Trade Egypt Aug 2023 - PresentEgypt• Research and identify potential clients and markets for business growth.• Develop and implement lead generation and sales strategies.• Build and maintain relationships with key decision-makers.• Negotiate and close deals with clients (B2B).• Deliver presentations showcasing company products and services.• Collaborate with internal teams to meet client needs.• Analyze market trends and competitor activity for business strategy.• Manage budgets and forecast revenue.• Deep understanding of company products, industry trends, and best practices. -
Head Of OperationsDaman Investments Nov 2015 - May 2021Dubai, United Arab Emirates• Supervise NAV and daily cash management for all business lines• Ensure compliance with regulations in operations processes• Support new business implementation and system enhancements• Allocate human resources for smooth operations• Identify and prevent key threats• Streamline operational workflow• Review and approve expense payments• Support traders and portfolio managers• Analyze and resolve trading errors• Reconcile investment portfolio positions• Allocate investment dividends
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General ManagerDaman Securities Llc Jun 2009 - Nov 2015Dubai World Trade Center• Develop and implement long and short-term strategies for the brokerage business, including preparing business plans and annual budgets.• Achieve business targets & volumes, market share, and profits across all business segments.• Plan and implement the development of the brokerage business to foreign/domestic institutions, corporate bodies, and High Net Worth (HNW) individuals.• Act as the primary contact/focal point with Foreign Institutional Investors and build a strong foreign institutional customer base.• Maintain and develop excellent relationships with important customers.• Formulate and review training programs and ongoing product/other relevant refreshers for the brokerage team.• Establish the administrative and operational resources independently from the core project team to support the development of activities. This process is driven by evaluating pre-existing Daman service capability against the resource requirements of each opportunity and contracting for appropriate additional resources and joint venture partners.• Responsible for recommending and implementing Daman Securities' corporate compensation scheme addressing staff’s salaries, benefits, and bonus schemes to incorporate discretionary awards, stock options, and equity participation.
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Operations ManagerAl Awael Securities Co. Abu Dhabi May 2007 - May 2009• Create and implement policies and procedures manual and staff training.• Analyze, investigate, and address outstanding operational issues to ensure quality service and effective operations support for both internal and external clients.• Approve the activation of new trading accounts.• Ensure the availability of the customer service section to meet clients' requirements.• Control and manage clients' overdrafts, facilities, margins, and related settlements.• Review circulating transactions and ensure that customers' orders are entered accurately.• Establish an effective system to receive customer complaints, address them, and rectify the causes to prevent reoccurrence.• Review and approve receivables and payables.
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Quality Assurance ManagerDirect Broker For Financial Services L.L.C., Dubai, Uae Sep 2005 - Jul 2007Dubai, Uae• Managing a call center team of 25 agents• Ensuring quality assurance of call center and customer service• Targeting high-net-worth clients and acquiring new investment portfolios• Planning and overseeing the telemarketing team to meet targets• Resolving customer and high-net-worth client queries and facilitating their trading needs• Contributing to the development of new products and services based on customer feedback• Planning sales activities, including reviewing existing customer files to identify sales opportunities
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Account Relationship ManagerDirect Broker For Financial Services L.L.C., Cairo, Egypt Dec 2003 - Sep 2005Cairo, Egypt• Improving overall customer relationships and delivering reliable administrative support and customer service.• Arranging training sessions for company clients.• Demonstrating the trading tools and platforms for local and international markets.• Achieving the company's target for selling Mubasher Pro screens (top seller for 7 consecutive months).
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Book Keeping SupervisorPioneers For Securities Co. Egypt Feb 2000 - Nov 2003Co. Egypt• Performing market research• Gathering statistical data on competitors.• Obtaining data to design surveys and assess customers’ preferences.• Communicating with clients to understand and document the business objectives.• Authoring reports containing actionable recommendations.
Ahmed Seif Eldin Education Details
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The English School (Cairo)Accounting And Finance -
The English School (Cairo)The English School (Cairo)
Frequently Asked Questions about Ahmed Seif Eldin
What company does Ahmed Seif Eldin work for?
Ahmed Seif Eldin works for Al Ahly Financial Investments Management
What is Ahmed Seif Eldin's role at the current company?
Ahmed Seif Eldin's current role is Head of Business Development Dep..
What schools did Ahmed Seif Eldin attend?
Ahmed Seif Eldin attended The English School (Cairo), The English School (Cairo).
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