• Proven business analysis experience, including strong influence in business process analysis and re-engineering.• Experience of working in a complex environment where there is a wide range of parallel and mutually dependent activities.• Experience of working on configuring software packages as well as working on a variety of projects, including large software implementations.• Experience of all stages of the project life cycle including defining and documenting user requirements, carrying out system testing and assisting with user acceptance testing.• Proven negotiation skills, for example in defining the scope of work and agreeing user requirements.• Proven analysis and innovative problem-solving skills.• Proven ability to manage, plan and take responsibility for a range of tasks involving interaction with, and the co-operation of, business and IT people, including the agreement of technical solutions.• Proven track record of managing their own work successfully, and of working effectively as part of a wider team• Line management responsibility for other Business Analyst team members, performing one-to-one meetings and reviewing and support day-to-day BA activities on projects by conducting daily stand-up meetings.• Defining product vision, help in product backlog management, make & help in prioritize user stories.• Anticipating client needs by acting a primary liaison, oversee various development stages and evaluate product progress at each iteration