Manage day to day operations of the Shipwizard 3PL warehouse from all aspects. Plan, lead and direct team of associates and supervisor to pick, pack, ship for clients orders all while maintaining a +99% accuracy. • Lead the local team of 4 associates to process daily orders for multiple clients to the agreed upon SLA. • Work with cross functional teams to support onboarding of new clients for fulfillment, warehousing storage, returns, inventory management• Lead the efforts to set up… Show more Manage day to day operations of the Shipwizard 3PL warehouse from all aspects. Plan, lead and direct team of associates and supervisor to pick, pack, ship for clients orders all while maintaining a +99% accuracy. • Lead the local team of 4 associates to process daily orders for multiple clients to the agreed upon SLA. • Work with cross functional teams to support onboarding of new clients for fulfillment, warehousing storage, returns, inventory management• Lead the efforts to set up a brand new warehouse in Phoenix & onboarding new clients• Interview, hire, train and develop mostly all new team for the warehouse• Maintain over 99% accuracy with fulfillment for all clientsWork with facility manager to maintain and trouble shoot warehouse equipment (scissor lift, Bendi forklift and floor scrubber to name a few) • Trained team to achieve a 60% improvement in Pick Takt time• Managed hiring and training of the entire team• Created SOP’s for operations processes and documented them for quick reference• Directed team to deliver daily cycles counts, and trained team on best practices for receiving inventory• Coordinate with network of transportation providers.• Manage e-commerce logistics for client orders fulfillment. Show less

• Lead a local team of Shift Leaders and Field Operations Associates overseeing the facility's operations as well as a team of independent Driver Partners to offer best in class Instant Delivery of household goods and hot meals. Plan and direct all e-commerce warehouse operations including, deliveries, inventory, equipment, scheduling, and system monitoring. • Drive improvements of key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect… Show more • Lead a local team of Shift Leaders and Field Operations Associates overseeing the facility's operations as well as a team of independent Driver Partners to offer best in class Instant Delivery of household goods and hot meals. Plan and direct all e-commerce warehouse operations including, deliveries, inventory, equipment, scheduling, and system monitoring. • Drive improvements of key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order. • Steer financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are on par with set targets.• Ensure compliance with legal policies, procedures, and regulations for the warehouse by analyzing and interpreting syndicated daily, weekly and monthly reports.• Managed 2 MFC’s (micro fulfillment centers) and the sole Gopuff Kitchen in my district. Show less

Managed all warehouse inbound and outbound operations including peloton bike build, full load-out of bike and tread products, as well as range of accessories for 14+ vans comprised of Peloton Field Ops and 3PL teams.• Streamlined warehouse operations by using industry best practices with 5S, safety and efficiency focus.• Lead improvements in efficiencies for Peloton Bike build with a 45.6% improvement in Takt time based on periodic time studies. Oversaw a 65% improvement in van load-out… Show more Managed all warehouse inbound and outbound operations including peloton bike build, full load-out of bike and tread products, as well as range of accessories for 14+ vans comprised of Peloton Field Ops and 3PL teams.• Streamlined warehouse operations by using industry best practices with 5S, safety and efficiency focus.• Lead improvements in efficiencies for Peloton Bike build with a 45.6% improvement in Takt time based on periodic time studies. Oversaw a 65% improvement in van load-out time and was able to scale this improvement to 14+ vans during peak season through development of efficient and safe SOP's. Show less

• Subject Matter Expert for Outbound with a focus on the Ship Dock where I connected with Amazon Head office network professionals to spearhead implementation and roll outs of new projects and initiatives with the goal of incremental improvements in efficiency for the Ship Dock. • I developed from scratch a safety initiative for my building related to the Single Pack department that was shortlisted as one of the top 20 ergonomic / safety projects for 2019 across the entire NAFC (North… Show more • Subject Matter Expert for Outbound with a focus on the Ship Dock where I connected with Amazon Head office network professionals to spearhead implementation and roll outs of new projects and initiatives with the goal of incremental improvements in efficiency for the Ship Dock. • I developed from scratch a safety initiative for my building related to the Single Pack department that was shortlisted as one of the top 20 ergonomic / safety projects for 2019 across the entire NAFC (North American Fulfillment Centers) Network. Project took 6 months from start to finish and the network leveraged this initiative to introduce an automated process to ensure this was being implemented at other sites. Show less

• Prepare, plan, and lead an efficient shift for Singles Pack and later Ship Dock in outbound with up to 60+ associates • Support & communicate safety programs based on Amazon & OSHA thus creating a safe work environment• Train, develop & mentor associates, process assistants & fellow managers • Implemented process improvements initiatives, supporting Genba with a focus on safety & running Lean • Created and implemented recognition & communication programs to encourage top… Show more • Prepare, plan, and lead an efficient shift for Singles Pack and later Ship Dock in outbound with up to 60+ associates • Support & communicate safety programs based on Amazon & OSHA thus creating a safe work environment• Train, develop & mentor associates, process assistants & fellow managers • Implemented process improvements initiatives, supporting Genba with a focus on safety & running Lean • Created and implemented recognition & communication programs to encourage top performer's as well as best improved Show less

• Coordinate and lead the activities of 20+ team members to achieve optimal efficiency while focusing on guest satisfaction, safety, quality, teamwork, and productivity• Strategize to increase department and building productivity through labor management and coaching team members on hitting budgeted output• Collaborating with multiple upstream departments, monitoring building conveyance mechanicals and addressing any bottle-necks or obstacles• Working with several support functions… Show more • Coordinate and lead the activities of 20+ team members to achieve optimal efficiency while focusing on guest satisfaction, safety, quality, teamwork, and productivity• Strategize to increase department and building productivity through labor management and coaching team members on hitting budgeted output• Collaborating with multiple upstream departments, monitoring building conveyance mechanicals and addressing any bottle-necks or obstacles• Working with several support functions both within the facility and at H.Q. to resolve and update daily operation concerns and specialty projects Show less

• Effectively manage over 40 associates in warehouse distribution facility in support of providing high level of customer service• Support and develop associates to retain them and help them grow within the company• Efficiently prepare and deliver weekly Kaizen process improvement presentation to senior leadership• Regularly resolve issues impacting meeting or exceeding daily volume targets• Support and interpret for Somali and Arabic language speaking… Show more • Effectively manage over 40 associates in warehouse distribution facility in support of providing high level of customer service• Support and develop associates to retain them and help them grow within the company• Efficiently prepare and deliver weekly Kaizen process improvement presentation to senior leadership• Regularly resolve issues impacting meeting or exceeding daily volume targets• Support and interpret for Somali and Arabic language speaking associates Show less

• Ran assigned department of 45-70 warehouse associates to maintain solid and consistent volume flow within sorting facility• Regularly ran full shifts with Area manager present, this included staffing assignments, leading pre-shift stand up and monitoring progress of shift with over 70+ team members reporting to me

• Led team of 10 professionals responsible for translating company communication objectives into highly effective campaigns for multiple B2B channels• Successfully collaborated with vendors, partners and agencies while managing an annual budget of $14.6M• Executed and implemented over 150 fully branded authorized dealer stores, including selection process, design, branding, outfitting, negotiating and reporting for mobile device sales and POSM distribution in all major and medium… Show more • Led team of 10 professionals responsible for translating company communication objectives into highly effective campaigns for multiple B2B channels• Successfully collaborated with vendors, partners and agencies while managing an annual budget of $14.6M• Executed and implemented over 150 fully branded authorized dealer stores, including selection process, design, branding, outfitting, negotiating and reporting for mobile device sales and POSM distribution in all major and medium cities in the Kingdom Show less

• Handled all internal and external communications for B2B and B2C customers• Managed team of 3 people and multiple programs in support of customer trade shows / events, email campaigns, Point of Sales collateral, digital advertising, public relations and social media• Supported the launch of multiple new services and products in alignment with the Go To Market plan

• Supported global clients including HP, Harley Davidson, Microsoft, Carrefour Hypermarkets, Nestle Water, Saudi Telecom Group and BAE Systems.• Through the line (ATL & BTL) advertising and branding solutions, Trade & Event show support and corporate related services