Ahmed Samy
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Ahmed Samy Email & Phone Number

Resilience & Operational Excellence Sr. Manager | Observability & Analytics | Capacity & Performance | Automation| ITSM | Dynatrace, Splunk, Elastic, Ivanti | Dedicated to Driving Digital & Zero-Touch Operations Strategy at Egyptian Banks Company
Location: Giza, Al Jizah, Egypt 11 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Resilience & Operational Excellence Sr. Manager | Observability & Analytics | Capacity & Performance | Automation| ITSM | Dynatrace, Splunk, Elastic, Ivanti | Dedicated to Driving Digital & Zero-Touch Operations Strategy
Location
Giza, Al Jizah, Egypt
Company size

Who is Ahmed Samy? Overview

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Ahmed Samy is listed as Resilience & Operational Excellence Sr. Manager | Observability & Analytics | Capacity & Performance | Automation| ITSM | Dynatrace, Splunk, Elastic, Ivanti | Dedicated to Driving Digital & Zero-Touch Operations Strategy at Egyptian Banks Company, a with 183 employees, based in Giza, Al Jizah, Egypt. AeroLeads shows a matched LinkedIn profile for Ahmed Samy.

Ahmed Samy previously worked as Deputy Head of Operational Excellence at Egyptian Banks Company and Operational Excellence Manager at Egyptian Banks Company. Ahmed Samy holds Master Of Business Administration - Mba, Global Management, Marketing from Eslsca France.

Company email context

Email format at Egyptian Banks Company

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Egyptian Banks Company

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Profile bio

About Ahmed Samy

Experienced IT and Fintech expert with over 17 years of diverse experience in the IT, Telecom, Fintech industries, I am a dedicated professional specializing in IT service management (ITSM), capacity planning, change management, performance management, release management, operational excellence, and digital services.Key Achievements and Experience:• Developed and Led High-Impact Functions: Successfully developed, built and managed new strategic functions including Quality and Performance, Operational Excellence, Release Management, Service Delivery Management, ITSM, Capacity Planning, and Observability & Analytics.• Extensive hands-on experience in service delivery, covering support, integration, and deployment.• Demonstrated expertise in operational excellence, focusing on service capacity planning, quality KPIs, dashboard creation, and performance monitoring.• In-depth knowledge in full-stack observability and analytics, utilizing tools such as Dynatrace, ElasticSearch, and Splunk.• Skilled in ITSM, change management, asset management, and release management, with proficiency in Ivanti products.• Strong background in development using PHP, shell scripting, Perl, SQL, and in system administration, including Unix, Oracle/MySQL, virtualization, and microservices.Areas of Expertise:• IT, Telecom, and Fintech industries.• Develop, Build and manage new strategic technical functions.• Certified ITILV4 framework and process management.• IT service management, configuration and asset management. using Ivanti products.• Operational excellence with a specialization in observability and analytics.Technical Specialties:• Observability and Analytics: Dynatrace, ElasticSearch, and Splunk products.• IT Service Management: Ivanti product suite.• Application Servers: Apache, WebLogic.• Virtualization: VMware, OpenStack.• OS Administration: RedHat Linux, Windows.• VAS Systems: SMSC, MCA, USSD, RBT, MNP, Machine-to-Machine (M2M), location-based services, balance transfer, Raseed Extra.• Protocols: GSM, SS7, SIGTRAN, IP.Business Skills:• Strategic management, marketing, and finance.• Expertise in developing and executing effective project plans.• Proven ability to manage and lead cross-functional teams and multi-vendor to achieve business objectives.

Current workplace

Ahmed Samy's current company

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Egyptian Banks Company
Egyptian Banks Company
Resilience & Operational Excellence Sr. Manager | Observability & Analytics | Capacity & Performance | Automation| ITSM | Dynatrace, Splunk, Elastic, Ivanti | Dedicated to Driving Digital & Zero-Touch Operations Strategy
new cairo, cairo, egypt
Employees
183
AeroLeads page
11 roles

Ahmed Samy work experience

A career timeline built from the work history available for this profile.

It Operational Excellence, Release Management

Egypt

Feb 2019 - Aug 2022

Quality And Performance Assurance

Egypt

Feb 2018 - Feb 2019

Services Demand And Assurance (Sdm) Sr. Technical Lead

Egypt

Mar 2014 - Feb 2018

Vas And Messaging Technical Lead

Egypt

Jun 2012 - Mar 2014

Vas Support Senior Engineer

Egypt

Apr 2010 - Jun 2012

Voice & Messaging Senior Engineer, Products/Services Delivery & Integration

Egypt

Dec 2010 - May 2011

2Nd Line Vas Support Engineer

Egypt

Jan 2009 - Apr 2010

Vas Support Engineer

Egypt

Sep 2007 - Jan 2009

Junior Software Developer

International Turnkey Systems - Its

Egypt

Apr 2007 - Sep 2007
Team & coworkers

Colleagues at Egyptian Banks Company

Other employees you can reach at egyptianbanks.com. View company contacts for 183 employees →

3 education records

Ahmed Samy education

Master Of Business Administration - Mba, Global Management, Marketing

MBA

Bachelor Of Engineering, Electronics And Communication.

Electronics and communication

FAQ

Frequently asked questions about Ahmed Samy

Quick answers generated from the profile data available on this page.

What company does Ahmed Samy work for?

Ahmed Samy works for Egyptian Banks Company.

What is Ahmed Samy's role at Egyptian Banks Company?

Ahmed Samy is listed as Resilience & Operational Excellence Sr. Manager | Observability & Analytics | Capacity & Performance | Automation| ITSM | Dynatrace, Splunk, Elastic, Ivanti | Dedicated to Driving Digital & Zero-Touch Operations Strategy at Egyptian Banks Company.

Where is Ahmed Samy based?

Ahmed Samy is based in Giza, Al Jizah, Egypt while working with Egyptian Banks Company.

What companies has Ahmed Samy worked for?

Ahmed Samy has worked for Egyptian Banks Company, Vodafone, and International Turnkey Systems - Its.

Who are Ahmed Samy's colleagues at Egyptian Banks Company?

Ahmed Samy's colleagues at Egyptian Banks Company include Dina Magd, Islam Wasfy, Wael Ghanayem, Elsayed Saad, and Mahmoud Elassal.

How can I contact Ahmed Samy?

You can use AeroLeads to view verified contact signals for Ahmed Samy at Egyptian Banks Company, including work email, phone, and LinkedIn data when available.

What schools did Ahmed Samy attend?

Ahmed Samy holds Master Of Business Administration - Mba, Global Management, Marketing from Eslsca France.

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