Lead project management efforts in transitioning from the previous vendor to Wareef United for Saudi Arabia’s premier platforms in rental management (Ejar) and land/building sales (Sakani). Responsible for overseeing daily technical support operations, ensuring compliance with SLAs, and supervising a team of 8 developers to handle daily ticket requests. o Developing Reporting Dashboards for Management and Internal Team Reportingo Managing Jira for Ticket Managemento Managing… Show more Lead project management efforts in transitioning from the previous vendor to Wareef United for Saudi Arabia’s premier platforms in rental management (Ejar) and land/building sales (Sakani). Responsible for overseeing daily technical support operations, ensuring compliance with SLAs, and supervising a team of 8 developers to handle daily ticket requests. o Developing Reporting Dashboards for Management and Internal Team Reportingo Managing Jira for Ticket Managemento Managing operations support for Saudi Arabia’s largest land and rental platform.o Supervising a team to ensure seamless 24/7 support across both Ejar and Sakani platforms.o Facilitating the transition from the previous vendor to Wareef United, ensuring a smooth handover.o Coordinating closely with vendor management, monitoring team performance, and optimizing resource allocation for project success.o Developing and implementing handover plans, strategies, and procedural guidelines to streamline operations. Show less

Collaborate on application design with internal and External stakeholders and application development teams, implement and monitor application development stages, and assist in documenting application development processes.- Jubilee General Insurance (Payment Gateways, JavaSprintBoot Applications, PHP core. Laravel and CodeIgnitor Dashboards and Web Apps, and Development of Complaint Management Systems with realtime assigning of cases and resolutions with weekly automated Performance… Show more Collaborate on application design with internal and External stakeholders and application development teams, implement and monitor application development stages, and assist in documenting application development processes.- Jubilee General Insurance (Payment Gateways, JavaSprintBoot Applications, PHP core. Laravel and CodeIgnitor Dashboards and Web Apps, and Development of Complaint Management Systems with realtime assigning of cases and resolutions with weekly automated Performance reporting)- Bank Al Baraka - Website with multiple Loan Calculators and backend integrations)- TCS - Deploying and Developing their WooCommerce, Magento and Shopify eCommerce Extensions integrated with their Logistics portal via APIs and Webhooks, including Ubuntu based On-premise Servers)- J. (Junaid Jamshed) - Deploying Order Management Systems for their Ecommerce Warehousing solution to process orders more efficiently and effectively, APIs integration with multiple couriers and logistics partners, Webhook integrations with eCommerce Store, and Warehousing with OMS Middleware)- Sentiments Express by TCS - Shopify Implementation along with Courier Integration and New Feature Developments for CRM and Notifications. - MoveX Courier - Maintaining a PHP Code Ignitor Based Customer and Courier Portal- FlyCourier - Maintaining a PHP Core Based Courier Portal, eCommerce ExtensionsOther activities as PM:- Leading the application development team and supervising the design, development, and modifications.- Documenting application development processes, and procedures.- Integrating trends in application architecture in application development projects.--- Demonstrating application prototypes and integrating user feedback.--- Oversee application integration, maintenance, upgrades, and migration.--- Compiling and implementing application development plans for new or existing applications.--- Mentoring junior application developers and providing end-users with technical support. Show less

Consulting with senior business managers and business owners on application requirements, incorporating desired functionalities into application development plans, and supervising application development stages.- Lead and Built complex web / eCommerce Opensource / PHP Based projects through discovery and planning to development implementation- Define scope of the project in collaboration with other key stakeholders- Developed content strategies, sitemaps, and wireframes tailored… Show more Consulting with senior business managers and business owners on application requirements, incorporating desired functionalities into application development plans, and supervising application development stages.- Lead and Built complex web / eCommerce Opensource / PHP Based projects through discovery and planning to development implementation- Define scope of the project in collaboration with other key stakeholders- Developed content strategies, sitemaps, and wireframes tailored to business goals and vision- Lead Opensource / Core PHP based eCommerce project plan, requirement gathering, product requirements, and user workflows.- Leverage data and analytics to guide the design, UX, and UI of client projects- Provide technical and functional direction to team members, as well as assign and manage the workload- Monitor project progress and scope to report statuses to management and clients alike- Manage and review the quality of work to ensure it meets company standards- Manage project tasks and communication with remote team and keep projects on budget and on-time- Prepare project proposals, including work items, creating cost estimates, and developing project schedules- Manage client communication and expectations and conduct timely and regular client status meetings Show less

As Director of IT at Morni, I've transformed digital operations across 6 diverse businesses. Passionate about building high-performing teams & using tech to fuel growth. My 16+ years of experience drives innovation & cost savings:Impactful Achievements:- Cost Savings: Migrated call center to self-hosted, saved 76% (100K SAR to 24K SAR), & streamlined ERP with Odoo for significant cost reductions.- Customised Software: Spearheaded the development of the on-ground Inspection… Show more As Director of IT at Morni, I've transformed digital operations across 6 diverse businesses. Passionate about building high-performing teams & using tech to fuel growth. My 16+ years of experience drives innovation & cost savings:Impactful Achievements:- Cost Savings: Migrated call center to self-hosted, saved 76% (100K SAR to 24K SAR), & streamlined ERP with Odoo for significant cost reductions.- Customised Software: Spearheaded the development of the on-ground Inspection Application for Cars and Workshop Management Software for Thiqa and Morni Auction. - Customer Engagement: Implemented WhatsApp Business, Google Analytics, & Labas call center for enhanced customer journeys & satisfaction.-️ Tech Optimization: Led Morni Auction reporting revamp, deployed Asset Management system, & secured Google Cloud/Oracle migration (ongoing).- Performance Boost: Implemented autoscaling for Auction platform, enhancing performance & optimizing costs by 60%.- Leadership & Teamwork: Promoted from PM to Director, built & empowered my IT team to deliver excellence.Others:- Modernizing data centers & network infrastructure.- Launching bilingual e-commerce website with seamless membership integration.- Driving cloud migration for agility & scalability. Show less

I specialize in leading the development and implementation of IT projects. My key responsibilities include:- Managing the Morni Auction and Road Side Assistance Application project, overseeing the development, testing, and deployment of the application.- Coordinating with vendors and overseeing their performance and resource utilization to ensure project success.- Ensuring that Morni IT Governance policies and documentations are followed throughout the project.- Leading the… Show more I specialize in leading the development and implementation of IT projects. My key responsibilities include:- Managing the Morni Auction and Road Side Assistance Application project, overseeing the development, testing, and deployment of the application.- Coordinating with vendors and overseeing their performance and resource utilization to ensure project success.- Ensuring that Morni IT Governance policies and documentations are followed throughout the project.- Leading the implementation of SAP ERP systems, ensuring that they are configured and integrated with other existing systems.- Managing ZATCA E-Invoice Wave 2 project, overseeing the implementation of e-invoicing systems and ensuring compliance with legal and regulatory requirements.- Implementing and managing InsureTech CyberSecurity measures to protect the organization from cyber threats.- Managing all other IT-related projects, ensuring they are delivered on-time, within budget, and meet the required quality standards.- Assisting in budgeting for the year, and helping in the resource planning and hiring processI possess excellent leadership and project management skills, with a strong technical background in IT. I am able to drive results by effectively communicating with stakeholders, managing resources and risks, and ensuring that projects are delivered on time and within budget. Helping Morni to make the best decision for the organization and ensure the right resources are in place to deliver successful projects. Show less

As a BI Reporting Analyst I analyze data & create insightful presentations for Sales, Operations, Call Center and Aramex. This involves evaluation, meetings with department heads and CXO stakeholders to identify the business and their KPIs to create data models. As an analyst my key objective is to identify key Performance areas and highlight key opportunity areas for improvement. I working with a team of Database Administrators and Developers for creating Dashboards based on the… Show more As a BI Reporting Analyst I analyze data & create insightful presentations for Sales, Operations, Call Center and Aramex. This involves evaluation, meetings with department heads and CXO stakeholders to identify the business and their KPIs to create data models. As an analyst my key objective is to identify key Performance areas and highlight key opportunity areas for improvement. I working with a team of Database Administrators and Developers for creating Dashboards based on the evaluations and KPIs.Some tools I use:- Zoho Analytics - PowerBI- QlikSense from QlikCloud- PowerPivot for MS Excel- MS Excel 2019- MS PowerPoint 2019- Knowledge of Izenda and Google Data Studio Show less

As the Sr. Project Manager I had successfully managed and delivered projects for internal and external clients, by utilizing blueEX internal teams and outsourced teams for clients like:- BluEX Website & Branding, Web Analytics- Invesco HR App (prototype development)- Gul Ahmed- Khaadi Warehousing and COD- METRO Online Store- Daraz Seller Center- Habitt E-Commerce Store- Jubilee General Insurance- HaiderMotaBnR and- Multiple othersSome Internal… Show more As the Sr. Project Manager I had successfully managed and delivered projects for internal and external clients, by utilizing blueEX internal teams and outsourced teams for clients like:- BluEX Website & Branding, Web Analytics- Invesco HR App (prototype development)- Gul Ahmed- Khaadi Warehousing and COD- METRO Online Store- Daraz Seller Center- Habitt E-Commerce Store- Jubilee General Insurance- HaiderMotaBnR and- Multiple othersSome Internal Projects I worked with:- Helped achieve efficiency in order processing by revamping warehousing process for L'Oreal- Successfully revamped operations processing for L'Oreal- Process Mapping for the e-Distribution application - OLS- Designed and Implemented teams for Daraz Seller Center better and efficient order process managementAdditional Roles:- Active member in the Business Development Team- Actively involved with the Analytics division for different business analysis- Documented different documents for multiple verticals within the business. Show less

Working with the Faculty and Technical teams (Front-end Developers, PHP Back-end developers, Networks (Security and uptime) and MySQL database admins) to deliver courses built on PHP Based Moodle software. Additional responsibilities included, but not limited to: - Prepare analytical reports and provide project management support on all B&DL initiatives- Develop and manage the implementation of tactical plans for achieving the goals of the B&DL network- Manage faculty… Show more Working with the Faculty and Technical teams (Front-end Developers, PHP Back-end developers, Networks (Security and uptime) and MySQL database admins) to deliver courses built on PHP Based Moodle software. Additional responsibilities included, but not limited to: - Prepare analytical reports and provide project management support on all B&DL initiatives- Develop and manage the implementation of tactical plans for achieving the goals of the B&DL network- Manage faculty development and student support programme activities (e.g. technical workshops, mentor-ships, course development life-cycle, orientation etc.)- Liaise with entities to establish and manage the implementation of operational programmes in blended learning- Organize and standardize relationship between IT, Library, AV, faculty, entity, and B&DL team- Provide oversight on the day-to-day operational requirements of the B&DL network- Manage workload allocation effectively and monitor its progress towards completion- Assist in the preparation and monitoring of budgets and strategic plans- Ensure on-going research and continuous improvement in every aspect of B&DL network. Show less

Heading the Virtual Business Unit.- Manage new client WordPress, PHP, MySQL website projects from concept to completion.- Conduct new client kickoff meetings with the production team.- Communicate with clients effectively and efficiently regarding projects.- Track the progress of multiple projects, ensuring they are on time and within budget.- Participate in weekly team status meetings. Hold regular meetings with the project team.- Keep the project team informed of… Show more Heading the Virtual Business Unit.- Manage new client WordPress, PHP, MySQL website projects from concept to completion.- Conduct new client kickoff meetings with the production team.- Communicate with clients effectively and efficiently regarding projects.- Track the progress of multiple projects, ensuring they are on time and within budget.- Participate in weekly team status meetings. Hold regular meetings with the project team.- Keep the project team informed of project changes that impact operation and direction.- Communicate relevant project information to management.- Resolve and/or escalate issues in a timely fashion.- Effectively convey and approach in both written and verbal communications to clients.- Ability to work successfully with many types of personalities.- Overseeing all Business Development and Project Management Activities- Online Business Consulting- Freelance Network Building- Managing a team of 20+ Professionals.- Portfolio Management- Recruitment- Client interactions- Proposal Building for various verticals Show less

- B2C Product Development- B2B Project Management- Online Marketing (Google, Yahoo, Bing etc)- AdWords Management- AdSense Account Management- Academic Solutions Development and Management• Manage team of Marketing Executives and Sales Team • Developing Marketing and Sales Plan for different products and services• Training Marketing and Sales team on Sales Process and Life Cycle• Arranging meetings with blue chip clients for different services like UBL, DHA… Show more - B2C Product Development- B2B Project Management- Online Marketing (Google, Yahoo, Bing etc)- AdWords Management- AdSense Account Management- Academic Solutions Development and Management• Manage team of Marketing Executives and Sales Team • Developing Marketing and Sales Plan for different products and services• Training Marketing and Sales team on Sales Process and Life Cycle• Arranging meetings with blue chip clients for different services like UBL, DHA Karachi etc.• Promoting and Developing new Services like (HR Outsourcing, Content Management) etc.• Product Development Idea Generations.• Product Analysis.• Market Penetration Analysis.• Proposal Management.• Mobile Community Portal Analysis. Show less

Clarus Technologies is one of the first Microsoft Gold Partners and ISO 9001:2000 Certified Company in the country and has been in business for the past 8 years. Clarus Technologies started off as a pure Custom Software Development Company and later diversified into areas of IT Consulting & Technical Recruitment services.Our major focus is to provide Custom Software Development, Infrastructure, IT Consultancy and Recruitment services in the GCC Countries & Pakistan.- Contacting… Show more Clarus Technologies is one of the first Microsoft Gold Partners and ISO 9001:2000 Certified Company in the country and has been in business for the past 8 years. Clarus Technologies started off as a pure Custom Software Development Company and later diversified into areas of IT Consulting & Technical Recruitment services.Our major focus is to provide Custom Software Development, Infrastructure, IT Consultancy and Recruitment services in the GCC Countries & Pakistan.- Contacting UAE Clients from Pakistan over the phone. Usually decision makers (HOD's, GMs, CEOs etc.). - Using MS CRM 3.0 for Managing the Contact information and working on the Sales Process.- Pre-Sales Meetings and Presentations for Projects.- Managing Customer Accounts. Show less

- Job Postings- Scheduling Interviews- Conducting Live and Telephonic Interviews (Individual and Panel)- Shortlisting- Offer- Salary Negotiation- Hands on Experience of HR Module in MS Dynamics GP- Reporting to HOD Operations and CEO- Receipt and processing of applications Screening/Short listing of applications and conducting of interviews. - Dealing and processing of all kind of personnel cases i.e. appointment, transfer, posting, promotions, extensions in… Show more - Job Postings- Scheduling Interviews- Conducting Live and Telephonic Interviews (Individual and Panel)- Shortlisting- Offer- Salary Negotiation- Hands on Experience of HR Module in MS Dynamics GP- Reporting to HOD Operations and CEO- Receipt and processing of applications Screening/Short listing of applications and conducting of interviews. - Dealing and processing of all kind of personnel cases i.e. appointment, transfer, posting, promotions, extensions in contract, leave etc.* Show less

- Selling Pledge Cards for children who have been diagnosed with critical illness helping them fullfil their last wishes.- This was done by calling them over the phones in the US and selling feelings and getting sales on pledge cards.- Cards started at $25.00 and min we could sell was for $5.00.- It was a Part-Time (4 hour) Shift and a 50 Dollar Per Hour rate was mandatory.- Reason for leaving: Campaign Closed Down.