Ahmed R. Email & Phone Number

At World Business Lenders, LLC, I provide technical support and troubleshooting to over 200 employees across multiple locations. I have successfully resolved various issues related to hardware, software, network, and security, as well as performed Microsoft 365, Azure Virtual Desktop, Pulseway, & Bullphish administration and maintenance tasks. I have also contributed to the implementation and documentation of IT policies and procedures, ensuring compliance and best practices.My technical skills and knowledge are backed by a master's degree in electrical and electronics engineering from İstanbul Gelişim Üniversitesi, where I gained theoretical and practical experience in circuits, signals, systems, control, and communication. I also have a bachelor's degree in computer techniques engineering from Almamun University College, where I learned the fundamentals of programming, database, and web development. I am fluent in both English and Arabic, and I am always eager to learn new skills and technologies.