ICT Knowledge and Consultancy (ICT K&C) is a Licensed Practitioner of Innovation Management by Innovation360. It works with customers on the acquiring and application of the needed Information and Communications Technology (ICT) KNOWLEDGE by addressing the “What- Why- How - Where - When - Who” chain to assure successfull delivery as part of its CONSULTANCY mission.

Assigned to monitor, assess, and correct the practices of Turn Key Contractor(s) to the UAE Armed Forces (AF) new Central Logistics platform. Significant HighlightsSubstantially reduced costs by auditing and recommending needed tasks and modifications to the central ICT Logistics Platform Program (SAP) program by verifying that the work processes designed were compliant with the UAE AF main practices. Reduced the program expenses significantly and proposed an alternate program roadmap… Show more Assigned to monitor, assess, and correct the practices of Turn Key Contractor(s) to the UAE Armed Forces (AF) new Central Logistics platform. Significant HighlightsSubstantially reduced costs by auditing and recommending needed tasks and modifications to the central ICT Logistics Platform Program (SAP) program by verifying that the work processes designed were compliant with the UAE AF main practices. Reduced the program expenses significantly and proposed an alternate program roadmap ♦ Scoped initial User Acceptance Test (UAT) that AF contractors finalized. Assessed contractor performance using UAT results. Developed report and recommended mitigation actions to prevent failure. ♦ Developed “ICT Logistics Business Risks Register” for senior officer’s use in contractor performance review.♦ Eliminated source of extra expensive travel by arranging and implementing an alternative monthly teleconference solution with the local telecom operator that eliminated monthly in-person meetings and travel expenses.♦ Led discussions for developing a strategic UAE Armed Forces messaging communication system (Tactical Data Link) and developed the alternative program roadmap scenarios. ♦ Devised High Level “UAE AF Digital Transformation” study employing the Project Portfolio Management roadmap in sync with national Knowledge Management under an ICT Governance and Control (COBIT5) framework-based organization. ♦ Assured customer Knowledge Transfer whitepapers, e.g. “ICT Acquisition Life Cycle”, ”The Service Level Agreement” and workshop presentations, e.g. “CIT Portfolio Management – Capability”. Show less

Significant Highlights Assured compliance with ICT control frameworks and services design standards (COBIT5, PMI, eTOM, ITIL). Reported to Program Sponsor, the Director of Centre of Excellence PMO and YahSat Program Services Director. Awarded “Certificate of Appreciation” from the UAE AF General Headquarters. ♦ Developed the SPMO and promoted the program/project management methodology throughout.♦ Defined program Work Break Down Structure (WBS) by its associated projects and… Show more Significant Highlights Assured compliance with ICT control frameworks and services design standards (COBIT5, PMI, eTOM, ITIL). Reported to Program Sponsor, the Director of Centre of Excellence PMO and YahSat Program Services Director. Awarded “Certificate of Appreciation” from the UAE AF General Headquarters. ♦ Developed the SPMO and promoted the program/project management methodology throughout.♦ Defined program Work Break Down Structure (WBS) by its associated projects and work packages. ♦ Verified that processes, roles and responsibilities defined in the Project/Program and job descriptions were followed♦ Developed the Risk Management Plan and improved the update/reporting process to the Project Sponsor, Directors and IPT. Reporting process was later mechanized. ♦ Implemented Integrated Project Team (IPT) organizational structure and Communications Management Plan. ♦ Reduced scope creep approximately 15% by designing and leading management review process changes to maintain control over change requests and the configuration baseline. ♦ Established corporate relationship, improved communications and client satisfaction with the Centre of Excellence Project Management Office, and increased COE financial security by creating the reporting channel and man-hours reporting system. ♦ Improved IT operations efficiency by initiating and delivering the necessary Satellite Program Management Office IT infrastructure. ♦ Improved document development and control by developing and initiating SharePoint portal. ♦ Improved project support by maintaining on-going relationships with the program stakeholders, Turn Key Contractors (EADS ASTRIUM, Thales), Operations and Management (Paradigm), YahSat, and the AF. Show less

♦ Led 18-person project team for PMO 2009 Strategy development/ implementation and multiple strategic projects like Smartworld Services (hosted Unified Communication services) to small and medium business clients.♦ Supervised Access Agreement Consultancy Project to implement Enterprise Payment Gateway solution provided by Etisalat for a secure e-Payment platform. Reported to the CEO. ♦ Led 18-person project team for PMO 2009 Strategy development/ implementation and multiple strategic… Show more ♦ Led 18-person project team for PMO 2009 Strategy development/ implementation and multiple strategic projects like Smartworld Services (hosted Unified Communication services) to small and medium business clients.♦ Supervised Access Agreement Consultancy Project to implement Enterprise Payment Gateway solution provided by Etisalat for a secure e-Payment platform. Reported to the CEO. ♦ Led 18-person project team for PMO 2009 Strategy development/ implementation and multiple strategic projects like Smartworld Services (hosted Unified Communication services) to small and medium business clients.♦ Supervised Access Agreement Consultancy Project to implement Enterprise Payment Gateway solution provided by Etisalat for a secure e-Payment platform. Reported to the CEO. Show less

Hired to plan and implement process improvements that would comply with the Giesecke & Devrient (G&D) Corporate Security measures and policy and pass audit after several previous failures. I Supervised IT projects for the Management of the IT Infrastructure, Services, Security, Operations and Budget compliance.♦ Developed process changes that led to success in passing the corporate headquarter IT security audit. ♦ Developed and implemented the Cairo Branch G&D IT Enterprise after IT… Show more Hired to plan and implement process improvements that would comply with the Giesecke & Devrient (G&D) Corporate Security measures and policy and pass audit after several previous failures. I Supervised IT projects for the Management of the IT Infrastructure, Services, Security, Operations and Budget compliance.♦ Developed process changes that led to success in passing the corporate headquarter IT security audit. ♦ Developed and implemented the Cairo Branch G&D IT Enterprise after IT security audit success. ♦ Brought greater ICT control, agility, and flexibility to Egyptian branch by migrating Lotus email accounts from headquarters in Germany to Cairo.♦ Implemented expansion of the G&D IT network to include three additional offices in Egypt. Show less