• Resolved complaints and product refunds with care and professionalism,maintaining customer satisfaction.• Built lasting relationships with clients through customer service interactions.Followed merchandising and brand standards to produce exciting visual anddesign displays.• Maximized sales, advising customers of promotions and sales.• Trained new employees to deliver first-class customer care.• Built customer rapport by identifying specific needs and making appropriateproduct recommendations.• Processed store deliveries, distributing products to storage areas and shopfloors.• Replenished sales floor stock regularly to maximise customer purchases.

-Identify sales and KPI improvement opportunities andcommunicate suggestions to store management to address them and drive commercial success.-Available to support other team memberswhen needed.-Collaborate productively and respectfully with my team.-Minimize loss in both, the stockroom and the sales floorPerform all store operations in a safe, effective andefficient manner.-Complete cash register transactions quickly andaccurately.- Merchandise deliveries quickly and effectively,and constantly ensure the store's entire product offer is represented on the sales floor.-Adhere to all established policies and procedures.

• Responsible for three shops in (DUBAI MALL)• Advise clients across the brand and all product categories• Engage with clients to develop long-term relationships.• Managed store organization, maintenance and purchasing functions.• Trained team members in successful strategies to meet operational and sales targets.• Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.• Promoted business strategy by implementing improvements based on guest feedback.• Performed nightly store and team performance audits.• Submitted reports to senior management to aid in business decision-making and planning.• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.• Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.

• Followed up on denials, late payments, extensions and other special circumstances.• Tracked pending authorizations to resolve discrepancies and avoid revenue loss.• Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.• Approached potential clients by using direct marketing mailings and phone contacts.• Determined client needs and financial situations by listening and scheduling fact-finding appointments.• Communicated effectively with members of operations, finance and clinical departments.• Coordinated with contracting department to resolve payer issues.

• Work to increase the number of customers and train the team on the outside sales tactics• Staying aware of market trends and competitors' activity and analyzing• Generate monthly reports on current client database, newly admitted clients, personal shoppers.• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.• Developed and delivered engaging sales presentations to convey product benefits.• Achieved monthly sales goals by promoting product benefits and enrolling new clients.• Created strategies to develop and expand sales of services to existing customers which resulted in significant increase in annual revenue.