Ahmed Tharwat Email & Phone Number

United Arab Emirates

United Arab Emirates

Cairo Governorate, Egypt

Egypt

o Responsible on all the presales, Sales and Marketing Activities for Palo Alto Networks, Juniper Networks and Pulse Secure.o Manage all the required resources for the POC’s.o Tracks the status of all the POC’s and presentations and its level of success.o Perform all the competitive analysis required for the selected products.o Manage the presales.

• Leading Pre-sales team in Mideast Communication Systems.
• Ensure that the Pre-Sales resources evolve in line with the Marketing Message and Sales Teams stated requirements.
• Work with Sales Personnel to provide product, business and technical knowledge in support of pre-sales activities.
• Responsible in selecting and hiring talented Presales Consultants.
• Prepare technical proposals; respond to tenders, RFPs, RFI, etc.
• Prepare solution / proposal based on customer requirements.

Egypt

Security Engineering Dept.Professional ServicesAnalyzing the requirements from the solution Preparing product development roadmapPreparing and executing: Security equipment configuration, solution scenarios, Test Cases, Test Data and Test Environment for module, integration and system testing Giving output detailed report for the following: Defect tracking.

• Orange Business Services, Cairo, Egypt Jan / 2008 – Present,Mobility and Network security solutions EngineerInternational Managed authentication operations TeamSecurity Management / IT Services operations Dept.
• Resolve service incidents by troubleshooting & solving faults reported.
• Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process.
• Manage customers (internal and external) calls and provide them with regular as per each of the service support processes.
• Implementing and troubleshooting VPN IPSec boxes LAN-to-LAN and remote site.
• Managed PKI Services support and troubleshooting.

• Implemented several Layer-2 security measures across the LAN.
• Integrated all of TE Data's branches over a solid SSL/TLS VPN solution. It provided reachability to every resource throughout the corporate with secure communication.
• Automated the IP address assignment through using DHCP classes for PCs. Also automated setting of the Voice VLAN for the Avaya and Cisco IP phones too.
• Participated in building and managing an auto detectable web proxy based on Web Proxy Auto-Discovery (WPAD) with Squid Caching & Proxy server.
• Participated in the Deployment of corporate SSL/TLS VPN with X.509 certificates
• Secured Cisco's IP Telephony (IPT), and Avaya's IP Telephony (IPT) and Contact Centre Express (CCE). The system is distributed among a headquarter and 7 branches serving almost 100+ call centre agents and 500+ IP phones.