Ahmed Tharwat Email & Phone Number

United Arab Emirates

United Arab Emirates

Cairo Governorate, Egypt

Egypt

o Responsible on all the presales, Sales and Marketing Activities for Palo Alto Networks, Juniper Networks and Pulse Secure.o Manage all the required resources for the POC’s.o Tracks the status of all the POC’s and presentations and its level of success.o Perform all the competitive analysis required for the selected products.o Manage the presales Engineers and track their KPI’s.o Tracks and maintain the required certificates for the selected productso Responsible on training and mentoring new Technical, Sales and Presales Engineers in MCS and Its partners.o Perform enablement sessions for MCS resellers for the selected products o Develop standards for all proof of concepts to be followed according to competitive analysis. o Validate all the Designs and BOM for new projects o Responsible on creating the required Documents (specs templates, product analysis, Comparisons…)o Responsible on maintaining strong pipeline for his products.

• Leading Pre-sales team in Mideast Communication Systems. • Ensure that the Pre-Sales resources evolve in line with the Marketing Message and Sales Teams stated requirements.• Work with Sales Personnel to provide product, business and technical knowledge in support of pre-sales activities.• Responsible in selecting and hiring talented Presales Consultants .• Prepare technical proposals; respond to tenders, RFPs, RFI, etc.• Prepare solution / proposal based on customer requirements.• Present solutions to customer.• Perform demonstrations and Proof-of-concept for the required Products.• Responsible on training and mentoring new Technical, Sales and Presales Engineers in MCS and Its channels.• Managing, Supervising and delivering training activity at Juniper, McAfee and Palo Alto Networks.• Managing, Supervising and enhancing training LABs according to training requirements.• Provide PaloAlto Official Training for the below Courses :• Essentials 1: Firewall Installation, Configuration, and Management (PAN-EDU-201).• Essentials 2: Extended Firewall Management (PAN-EDU-205).• Advanced Firewall troubleshooting (PAN-EDU-311).• Panorama Essentials (PAN-EDU-221)• Advanced Threat Management ( PAN-EDU-231)• Provide Juniper official training for the below courses :• Junos Pulse Secure Access(JPSA). • Introduction to Junos OS(IJOS) .• Junos Routing Essentials(JRE).• Junos for Security Platforms (JSEC)• Junos Unified Threat Management (JUTM)• Advanced Junos Security (AJSEC)• Junos Intrusion prevension system functionality (JIPS)• Junos Enterprise Switching (JEX)• Junos Intermediate Routing (JIR)• Advanced Junos Enterprise Routing (AJER)• Advanced Junos Enterprise Switching (AJEX)• Junos troubleshooting in the NOC (JTNOC)• Advanced Junos Enterprise security troubleshooting (AJEST)• Integrating Juniper Networks Firewall/IPSec VPN Products into High-Performance Networks (IFVH) • Configuring Juniper Networks Firewall/IPSec VPN Products (CJFV)

Egypt

Security Engineering Dept.Professional ServicesAnalyzing the requirements from the solution Preparing product development roadmapPreparing and executing : Security equipment configuration, solution scenarios , Test Cases , Test Data and Test Environment for module, integration and system testing Giving output detailed report for the following : Defect tracking and giving mandatory information of a defect to Vendor in order to fix it. Preparing summary reports. Preparing suggestion documents to improve the quality of the solution . writing all Security service engineering documents and Tutorials Manage and responsible for all Security solution configuration and to choose the best way that is compatible with the organization network

Orange Business Services , Cairo , Egypt Jan / 2008 – Present,Mobility and Network security solutions EngineerInternational Managed authentication operations TeamSecurity Management / IT Services operations Dept.•Resolve service incidents by troubleshooting & solving faults reported .•Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process .•Manage customers (internal and external) calls and provide them with regular as per each of the service support processes.•Implementing and troubleshooting VPN IPSec boxes LAN-to-LAN and remote site.•Managed PKI Services support and troubleshooting.•Supporting strong factor authentication services and AAA/RADIUS servers with RSA .•IP dial Level 2 Support .•Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported .•Perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing it.•Work with different teams to set process life cycle for implemented services.•Perform Technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.•Prepare documents and training plans for implemented services.•Mentor new comers and security associate and provide them with guidance and technical advices.

•Implemented several Layer-2 security measures across the LAN .•Integrated all of TE Data's branches over a solid SSL/TLS VPN solution. It provided reachability to every resource throughout the corporate with secure communication .•Automated the IP address assignment through using DHCP classes for PCs. Also automated setting of the Voice VLAN for the Avaya and Cisco IP phones too.•Participated in building and managing an auto detectable web proxy based on Web Proxy Auto-Discovery (WPAD) with Squid Caching & Proxy server .•Participated in the Deployment of corporate SSL/TLS VPN with X.509 certificates •Secured Cisco's IP Telephony (IPT), and Avaya's IP Telephony (IPT) and Contact Centre Express (CCE). The system is distributed among a headquarter and 7 branches serving almost 100+ call centre agents and 500+ IP phones.•Access control using Linux firewall based on IPtables.•Implementing and administrating Dynamic routing (RIPv2,OSPF) using Cisco routers and open source solutions (Quagga).•Configuring and Administrating TippingPoint IPS .