- Work directly with appointed department heads and managers to delegate responsibilities and ensure that all aspects of the company are running efficiently.- Negotiate and approve contracts with vendors and suppliers, federal and state agencies, and other relevant organizations in order for business to operate efficiently on a daily basis.- Oversee the conduction of market research studies to determine what customers want from the company, and then create and implement plans to… Show more - Work directly with appointed department heads and managers to delegate responsibilities and ensure that all aspects of the company are running efficiently.- Negotiate and approve contracts with vendors and suppliers, federal and state agencies, and other relevant organizations in order for business to operate efficiently on a daily basis.- Oversee the conduction of market research studies to determine what customers want from the company, and then create and implement plans to provide services and products based on research findings. Show less

- Work directly with appointed department heads and managers to delegate responsibilities and ensure that all aspects of the company are running efficiently.- Negotiate and approve contracts with vendors and suppliers, federal and state agencies, and other relevant organizations in order for business to operate efficiently on a daily basis.- Oversee the conduction of market research studies to determine what customers want from the company, and then create and implement plans to… Show more - Work directly with appointed department heads and managers to delegate responsibilities and ensure that all aspects of the company are running efficiently.- Negotiate and approve contracts with vendors and suppliers, federal and state agencies, and other relevant organizations in order for business to operate efficiently on a daily basis.- Oversee the conduction of market research studies to determine what customers want from the company, and then create and implement plans to provide services and products based on research findings. Show less

- Set tools and objectives for department or unit.- Develop budgets and ensure department adheres to it.- Participate in developing policies and procedures.- Manage staff.- Hire, train, and terminate workers as needed.- Determine salary brackets.- Handle employee relations.- Attend and preside over meetings.Maintain employee records.- Manage and direct overall operations.- Set goals for each department.- Clearly communicate goals to department… Show more - Set tools and objectives for department or unit.- Develop budgets and ensure department adheres to it.- Participate in developing policies and procedures.- Manage staff.- Hire, train, and terminate workers as needed.- Determine salary brackets.- Handle employee relations.- Attend and preside over meetings.Maintain employee records.- Manage and direct overall operations.- Set goals for each department.- Clearly communicate goals to department heads.- Measure the success of each department.- Manage support staff.- Delegate responsibility.- Generate and present reports on departmental goals.- Participate in seminars and conferences.- Motivate and encourage employees.- Participate in lead generation and business development.- Ensure high customer and client satisfaction.- Solicit customer feedback.- Ensure inventory is stocked and consistently replenished.- Promote company's mission and values.- Set district and regional goals. Show less

- Lead and direct the Human Resource team to deliver a comprehensive HR service to the business.- Employee Relations managing absence, disciplinaries, grievances, sickness etc. - Measure employee satisfaction and identify areas that require improvement.- Performance Management: coaching managers on performance management issues and processes.- Learning & Development: providing guidance on development for managers and their teams.- Training: Implementing the training and… Show more - Lead and direct the Human Resource team to deliver a comprehensive HR service to the business.- Employee Relations managing absence, disciplinaries, grievances, sickness etc. - Measure employee satisfaction and identify areas that require improvement.- Performance Management: coaching managers on performance management issues and processes.- Learning & Development: providing guidance on development for managers and their teams.- Training: Implementing the training and development agenda, identify areas that need attention and improvement.- Recruitment & retention: managing talent and succession planning, taking overall responsibility for recruitment activity and campaigns.- Reward advise and support employees on company benefits.- Policy & procedures implementation of new HR policies, procedures and processes.- In conjunction with the Head of HR, ensure all company policies and procedures are up to date in line with current employment law. Ensure line managers are up to date with changes to any policies.- Working with senior managers, coaching them and advising on all people issues.- Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills.- Crafting of business and people solutions.- Managing priorities between casework and projects.- Managing HR budgets. Show less

- Providing help and advice to customers using your organisation's products or services.- Communicating courteously with customers by telephone, email, letter and face to face.- Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants.- Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill.- Issuing refunds or compensation to… Show more - Providing help and advice to customers using your organisation's products or services.- Communicating courteously with customers by telephone, email, letter and face to face.- Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants.- Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill.- Issuing refunds or compensation to customers.- Keeping accurate records of discussions or correspondence with customers.- Analysing statistics or other data to determine the level of customer service your organisation is providing.- Producing written information for customers, often involving use of computer packages/software.- Writing reports analysing the customer service that your organisation provides.- Developing feedback or complaints procedures for customers to use.- Developing customer service procedures, policies and standards for your organisation or department.- Meeting with other managers to discuss possible improvements to customer service.- Being involved in staff recruitment and appraisals.- Training staff to deliver a high standard of customer service.- Leading or supervising a team of customer service staff.- Learning about your organisation's products or services and keeping up to date with changes.- Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses. Show less

- Interviews.- Payroll.- Salaries.

Recruiting

Closer.