Ahnuh Hughes Email & Phone Number

-Provide workplace solutions for various clients all over the U.S.-Operations and workflow management for a department of 15 to 20 associates. Tasks include streamlining day to day operations to assure timely service for clients, generating late inventory reports, following up on and resolving all past due work, and providing excel reports to superior members of the management team detailing daily, weekly, and monthly proformance.-Training, counceling, and developing associates into top performing employees.-Providing premier customer service for clients. This would include handling all escalated customer concerns, attending weekly, biweekly, monthly, and quarterly meetings with clients. This responsibilty also includes working closely with other departments such as the customer service, and account managent departments to drive results.Specialties: Steamlining operations, providing departmental leadership, customer service, inter-departmental communications, employee development, and implementing changes for both existing and new clients.

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  Supervisor Ii

  Choicepoint

  Oct 2002 - Present

  I manage a team of 14 to 20 associates who provide workplace solutions for various clients. This department provides detailed and customized background checks for our customers who rely on the information provided to make hiring decisions. My responsiblities include day to day operations, addressing escalated customer service issues, and providing and presenting detailed reports to middle level management.

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  University Of Phoenix

  Health Care Administration